Lettings Administrator

We're delighted to be recruiting for a Lettings Administrator to join our exciting Market Rent Team, based in our Collins House office in Eastleigh.

You will provide an efficient and timely administrative support service to the Lettings Team and Property Management Team. Supporting the team in their goal to minimise voids and allowing them to provide excellent customer service.

**Knowledge, skills and experience required**

Previous experience in a busy office providing administration support is desirable with customer facing environment whilst working as a member of the team and with the flexibility to cope with changes to work plans at short notice

Excellent telephone manner and able to demonstrate excellent communication skills both written and oral with the ability to communicate with a wide range of individuals

Able to demonstrate excellent organisational skills and ability to prioritise own workload.

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
- We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
- We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.