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Support Worker/senior Support Worker

3 months ago


Tamworth, Staffordshire, United Kingdom Hewitt Homes Group Full time

Being a Support worker with HHG

What is a support worker?
A support worker is someone who looks after the well-being of people in their daily lives.

They help people living with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

The role of a support worker is so varied - each person has unique needs, which makes the job unique too.


What does a support worker do?
The day-to-day job of a support worker differs depending on the needs of the person they are supporting.

This can include helping people to carry out their daily tasks to take care of themselves, teaching new skills, providing emotional support, and ensuring they are living a fulfilled life.

The role is primarily focused on enabling and supporting people to live their lives as independently as they can.

At HHG, we support people with a diverse range of needs, including learning disabilities, autism, physical disabilities, acquired brain injuries and mental health needs.


As a support worker, you may find yourself working in a variety of settings, including people's own homes and supported living services.


What is support work?
Support work involves helping people who require care and support to live as independently as they are able.

Support work is a very varied job as every person that requires support has individual, unique needs - this means that no two days in support work are the same.


Why become a support worker?
Being a support worker can be a very rewarding job.

Even though the role can be hard and often challenging, making a positive difference to someone's life and helping them become more independent brings feelings of accomplishment and satisfaction.

It's a great career choice for those who enjoy a varied job role and lots of interaction with others.

Some of the best parts of the job are sharing new experiences together, creating new memories and celebrating successes. You'll enable people to overcome their fears and challenges whilst helping them to build confidence and self-esteem.

What skills are needed to be a support worker?
There are certain skills that are essential to have when working as a support worker, for example:

  • An interest in helping other people, regardless of their condition.
  • The ability to communicate clearly and sensitively when talking to people and their families.
  • Good listening skills.
  • Great problemsolving skills and the ability to adapt and act accordingly to situations.
  • Good time management skills to be able to support the needs of multiple people.
  • The ability to keep up with changing standards and codes of conduct in the social care sector.
  • The ability to work both alone and as part of a team.
  • A high level of patience and emotional resilience.
  • Being empathetic towards everyone.
  • The ability to make good, positive relationships with people and their families.
  • The ability to communicate with other healthcare professionals.
  • Great verbal and written communication skills.
  • A nonjudgemental attitude regardless of a person's needs.
  • The ability to remain calm under pressure and when dealing with challenging situations.

What qualifications are needed to be a support worker?
Becoming a support worker doesn't require any specific qualifications. Experience in the care sector is helpful but not required.

When starting a support worker role, employers will often provide some form of training, especially for newcomers, which provides an insight into the roles and responsibilities of the job role.


Even though specific qualifications aren't required, NVQs or similar qualifications in the health and social care sector can give you an advantage of getting the support worker role you want.

As a support worker for HHG you'll have access to fantastic training and development opportunities.

During the induction programme where you will learn about our company values and our person-centred approach to service delivery. After completing your induction, you'll be fully competent and confident to provide quality care to the people you support.

You will have achieved your mandatory training and the knowledge criteria of some of the Support Worker (Care Certificate) Standards.

Your learning journey will continue after your induction with further learning sessions relating to the person you are supporting. You can also attend training sessions that cover things like moving and handling, safe swallowing and physical intervention. As you start work in your service you will also experience a comprehensive local induction.

This will detail the specifics around your service including who you will be supporting, and you will also have an opportunity to meet with the team.

Our support workers can undertake NVQ/SVQ Level 2 in Health & Social Care or an appropriate qualification once their role has commenced.

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