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Complaints Advisor

3 months ago

Lancaster, Lancashire, United Kingdom Marston Holdings Full time

We are looking for an Employee Relations Specialist at the UK's leading judicial services company, renowned for its innovation in clean air technology.


The company offers a diverse range of technology-enabled solutions to various sectors, including local and central government, utilities, and private industries. Currently boasting a revenue of £326m, with a workforce of over 5,000 employees and a network of 1,000 self-employed enforcement agents.


In this role, you will play a crucial part in handling employee relations cases with a proactive approach, covering areas such as disciplinary issues, grievances, performance management, and absence concerns.

  • Responsibilities:
  • Collaborate with the HR team to enhance the visibility of the employee relations department and achieve outcomes that minimize legal risks.
  • Aid in the development of employee relations projects to establish best practices and enhance people management processes.


Requirements:

  • Must be located within a commuting distance of our Helmshore site (BB4 4NF)
  • 26 days of annual leave plus bank holidays
  • Health cash plan
  • Generous pension scheme
  • Diverse staff benefits including retail discounts, travel offers, socializing perks, and health & wellbeing support.


We are committed to diversity and inclusion, welcoming applications from individuals of all backgrounds and identities, fostering an environment free from discrimination based on gender, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic.