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Training and Learning Administrator
3 months ago
General Duties To plan, manage and prioritise own workload to meet timescales and agreed deadlines under guidance from the line manager.
To be competent in the operation of the elements of the ESR system related to training and e-learning. This requires accuracy and sometimes speed when inputting large volumes of data accurately e.g. creating e-learning accounts, updating training attendance and placing enrolments.To have extensive keyboard skills including a high standard of accuracy when inputting records / creating e-learning accounts.
To assist with setting up rooms and equipment in all training areas, ensuring venues are fully prepared in advance of training sessions, and cleared and tidied after events have closed.
To check the stock levels of refreshments, training manuals, stationery and other consumer items. To liaise with and assist other members of the Training and Learning Team when the need arises, e.g.
cover provision during annual leave To support the Practice Education team with administrative tasks related to training and learning Act as the first point of contact for Training and Learning queries, resolve if possible or pass on to relevant team member.
Manage course bookings Monitor course bookings to ensure that they are filled to capacity Collate course materials and prepare delegate packs as appropriate for training events.
To assist with setting up rooms and equipment in all training areas, ensuring venues are fully prepared in advance of training sessions, and cleared and tidied after events have closed.
Support virtual/face to face learning sessions, including the administration of the course, managing question boxes, breakout rooms and any other administration duties required.
Create registers for training sessions and send reminders to delegates a week prior to their session(s) Effectively file course completion records and store appropriately Support managers with training and appraisal data queries To ensure all reported appraisals are input onto ESR to support compliance reporting.
Attend all relevant team meetings where appropriate Maintain up to date with all statutory and mandatory training requirements To develop self to continually improve performance, taking part in appraisal and personal development, and undertaking training activities, as necessary.
To provide support to senior staff working in Training and Learning, as required.
Support the Senior Administrator with Trust induction activities Support the Training and Learning Manger with mandatory training and appraisal initiatives Remain up to date with the Core Skills Training Framework requirements Advise staff on the Annual Performance and Development Review Process Prioritise own workload in line with service needs ensuring that critical deadlines are met To work effectively as a member of the Training and Learning Team undertaking a full range of administrative tasks.
To aim to meet the expectations of our customers at all times by aiming to meet the Training and Learning departments service standards Support the wider Training and Learning team with duties appropriate to the grade as required.
Any other duties appropriate to the grade as required ESR/ OLM Administrative Support To maintain accurate and up-to-date records of e-learning bookings, requests and completions.
Create e-learning accounts for new starters To monitor the e-learning mailbox, identifying actions required for each request and acting accordingly.
To provide support for e-learning users, assisting with login problems, course enrolment enquiries and simple e-learning functionality problems. Input training and appraisal data as required. Support the wider Training and Learning team with the implementation of Supervisor Self Service.Self Service and Manager Self Service Support the wider Team with ESR/ OLM development projects To assist with the provision of supported e-learning sessions.
