Credit Controller

4 weeks ago


Nelson, Lancashire, United Kingdom Daisy Communications Limited Full time
Responsibilities
  • Actively follow up on overdue Customer Accounts via letter and phone contacts.
  • Collaborate with Account Managers as needed to support debt collection.
  • Encourage Direct Debit adoption during interactions.
  • Resolve customer inquiries promptly.
  • Cooperate with other departments and locations to maintain top-notch Customer Service standards.

Qualifications

  • Strong written, verbal, and numerical communication skills
  • Familiarity with Microsoft Excel
  • Proactive approach to account supervision
  • Outstanding follow-up abilities and a consistently positive mindset
  • Ability to work autonomously and collaboratively in a dynamic, fast-paced setting
  • High energy levels with adept problem-solving capabilities

Additional Information

Benefits:

We provide the following perks to our Credit Controller:

Our principle is simple: the more effort you invest, the greater the rewards.

We have been recognized by Best Companies as the leading Telecoms firm in the UK, being among the top 30 Best Big Companies to work for in 2023.

Here are some of the advantages we offer...

  • 25 days of annual leave, in addition to bank holidays, with an extra day for each year of tenure up to 30 days
  • Holiday purchase program
  • £500 referral program bonus
  • Professional growth opportunities to support your personal objectives
  • Eye care vouchers and discounted Medicash membership
  • Access to exclusive discounts at over 1,200 retailers
  • Additional day off for your birthday or special occasions like your wedding day

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