Credit Controller

Credit Controller - Nelson Head Office - Competitive Annual Salary

About the role

As a Credit Controller you will manage Wellocks’ credit policies and ensure the timely collection of outstanding debts in order to optimise cash flow and minimise credit risks. As a part of this, you will assess the creditworthiness of new and existing customers, monitor customer accounts, and implement effective debt recovery procedures.

What you will do:

• Follow up on overdue invoices through calls, emails and letters.
• Negotiate repayment plans and settlements with customers.
• Present and prepare regular reports on outstanding debts and collection status.
• Analyse aged debt reports and provide recommendations for implements.
• Build and maintain strong relationships with customers to ensure smooth credit and collection processes.
• Handle customer queries and disputes regarding billing and payment issues.
• Ensure compliance with relevant laws and regulations related to credit control.
• Identify and mitigate potential credit risks to the company.
• Utilise technology and software to streamline credit management and collection processes.
• Work closely with the sales and legal teams to manage credit terms and conditions.
• Assist in the preparation of financial statements and audit processes.

What you will need:

• Proven experience as a Credit Controller, or a similar role.
• Strong knowledge of credit management and debt collection processes.
• Proficiency in accounting software, Dynamics 365 experience is desirable.
• Strong working knowledge of Microsoft Office packages, particularly Excel.
• Excellent analytical, negotiation and communication skills.
• High attention to detail and accuracy in financial reporting.
• Effective verbal and written communication skills.

Let us tell you some more benefits you would receive:

• Fancy volunteering? We will give you one day off a year to take part in volunteering.
• Generous discounts on our products
• Cycle to Work Scheme that offers discounted bikes and cycling equipment.
• Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead
• We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice.
• We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs

About us

Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre-prepared veg and freshly-made pasta which is a key part of our service.

From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients.

We’re proud to be part of the William Jackson Food Group, a dedicated family-owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long-standing business are rooted in our culture here at Wellocks.

Thanks for reading our job advert. We do our very best to bring to life what it’s like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully.
We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… go on… why not give it a whirl? Good luck