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Sales Retentions Specialist

3 months ago

London, Greater London, United Kingdom Huntress - Maidstone Full time

Sales Retentions Specialist

Gravesend
26k

Our client is currently seeking a Sales Retention Specialist. As a Sales Retention's Specialist, you will play a crucial role in retaining the existing customer base by providing exceptional service and offering tailored solutions to meet their needs. Your primary objective will be to minimise customer churn and ensure customer satisfaction through effective communication, problem-solving, and relationship-building.

The Role

  • Drive improvements within our "opportunity" management of smaller independent retailer accounts in the UK ensuring the customer is at the centre of everything we do.
  • Identifying sales opportunities in both Retail and Project channels to substantially grow the business in our smaller trading accounts.
  • Adept at lead generation, sales pipeline management, product specification and quoting to achieve the above.
  • Build effective long-term partnerships with customers by demonstrating empathy, understanding, expertise and commitment.

The Candidate

  • Has customer service experience.
  • Excellent communication skills.
  • Ability to work well independently or within a team.

Apply now for immediate consideration

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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