Complaint Officer

Job Title: Senior Complaint Officer Salary: £32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating...

Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints...

Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team. Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into...

About usWe're Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we'd have a town roughly the size of Guildford.We're a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of...

About usWe're Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we'd have a town roughly the size of Guildford.We're a passionate bunch. We think we can make a real difference. Homelessness, poverty, inequality, a lack of...

Vacancy:Post Title Case Management OfficerDirectorate Neighbourhoods & Green SpacesLocation Hedge End DepotAdvert Close date 11/09/2023Job description:Job advert text Case Management Officer- (Neighbourhoods & Green Spaces) Band salary £22,643 per annum Permanent Position 37 hours per week Do you want to make a difference? Eastleigh Borough Council is...

About the role Permanent up to £40000 Southampton, Store Support Office / Hybrid We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. With the continued...

My client who is based in Hamble is looking for a Customer Order Fulfilment Team Leader to join their team.Client DetailsMy client is a well established business based in lovely offices in the village of Hamble.DescriptionAs the Customer Order Fulfilment Team Leader you will be responsible for:Management of the small Customer Service team Manage behaviour...

About usHey, we're Abri, a housing association based in the south of England. One of the largest in fact. We have 80,000 customers across 35,000 homes across the south, all supported by our 1,600 colleagues working out in our communities and behind the scenes. We're a passionate bunch and think we can make a real difference. Homelessness, poverty,...

Job Description: Sports Centre AssistantsJob Title: Sports Centre AssistantSalary: £10.53 an Hour. Pay award pending.Location: Hiltingbury Sports Hall, Hiltingbury Recreation GroundHours of work: 20 hours per week (on a 7-day rota between the hours of hrs).Reports to: Team Leader/Facilities ManagerPurpose: The post holder will assist the Team Leader in the...

About usWe're Abri, a housing association based in the south of England. One of the largest in fact, we've got 35,000 homes and 1,500 colleagues. If all our 80,000 residents lived in the same place, we'd have a town roughly the size of Guildford.We're a passionate bunch and, we think we can make a real difference to issues such as homelessness, poverty,...

JOB PURPOSE:To guide and plan the strategic development and overall direction of the organisation, providing strong, innovative leadership and co-ordination to ensure the strategic aims, goals and objectives of the organisation are achieved.To ensure the organisation secures the necessary financial resources and is managed in an effective and economic...

Title:Customer Service AdvisorDepartment: Customer ServiceLocation:Remote / Chandlers FordSalary: £24,960Hours: Monday - Friday (shifts could be 08:00 - 17:00 or 09:00 - 18:00)At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate and resolve any queries. To...

Title:Customer Care AgentDepartment: Customer ServiceLocation:Remote / Chandlers FordSalary: £24,960Hours:Monday - Friday (shift pattern: 08:00 - 17:00 or 09:00 - 18:00)At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate and resolve any queries. To ensure...

Job Title - Complaints Officer Location - EastleighContract - PermanentHours - 37Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and...

Job Title - Complaints OfficerLocation - EastleighContract - PermanentHours - 37Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and...

Our aim is to deliver a great experience to every customer, every time. But we know things don’t always go quite right – that’s where our Complaints team come in. We’re looking for a Complaint Officer to join the team, make a difference to our customers and help us improve things for the future.In this role, communication is key, so we’re looking...

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an exceptional experience for...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point of...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...

Our aim is to deliver a great experience to every customer, every time. But we know things don’t always go quite right - that’s where our Complaints team come in. We’re looking for a Complaint Officer to join the team, make a difference to our customers and help us improve things for the future. In this role, communication is key, so we’re looking...

**Your new role** We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an...

**Your new role** We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...

Permanent Complaints Officer Position based in Eastleigh Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their...

**Main Duties** - Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next. - Conduct investigations into complaints received and reach an outcome based on the merits of each case. - Communicate your findings and outcome to our customers, and...