Customer Complaints Officer

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.  The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main DutiesAct as the first point of...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point of...

**Main Duties** - Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next. - Conduct investigations into complaints received and reach an outcome based on the merits of each case. - Communicate your findings and outcome to our customers, and...

Job Title - Complaints Officer Location - EastleighContract - PermanentHours - 37Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point...

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Act as the first point...

The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesBecome a customer experience expert...

Job Title - Complaints OfficerLocation - EastleighContract - PermanentHours - 37Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. Main Duties Become a customer experience...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and...

Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair...

The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesBecome a customer experience expert...

Our aim is to deliver a great experience to every customer, every time. But we know things don’t always go quite right – that’s where our Complaints team come in. We’re looking for a Complaint Officer to join the team, make a difference to our customers and help us improve things for the future.In this role, communication is key, so we’re looking...

The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. Become a customer experience expert and brand ambassador, providing the highest standard of customer service. Act as the first point of contact for our...

We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an exceptional experience for...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...

**Your new role** We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an...