Current jobs related to Customer Complaints Officer - Eastleigh Hampshire - The Workshop

  • Customer Complaints Officer

    3 months ago

    Eastleigh, Hampshire, United Kingdom The Workshop Full time

    Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.Main DutiesAct as the first point of...

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    3 weeks ago

    Eastleigh, United Kingdom Hays Social Care Full time

    Your new company We are partnered with a large and expanding housing association to recruit Complaint Officers for their team.Your new role You will be guiding customers through the complaint handling process, investigating their case and reaching a fair outcome.What you'll need to succeed You will need previous experience of customer service and complaints,...

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    We’re proud to say our customers are at the heart of all we do, and one of our top priorities is hearing what they have to say, investigating what happened, learning what we can do better and making amends when we may not get something quite right. That’s where you come in. We’re looking for a Complaint Officer to deliver an exceptional experience for...

  • Complaints Officer

    3 weeks ago

    Eastleigh, United Kingdom Hays Social Care Full time

    Your new company We are partnered with a large and expanding housing association to recruit Complaint Officers for their team.Your new role You will be guiding customers through the complaint handling process, investigating their case and reaching a fair outcome.What you'll need to succeed You will need previous experience of customer service and complaints,...

  • Senior Complaints Officer

    2 months ago

    Eastleigh, United Kingdom Workshop Recruitment Full time

    The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back.  To support customers through the final stages of the internal complaints journey, investigating cases on their...

Customer Complaints Officer

4 months ago

Eastleigh Hampshire, United Kingdom The Workshop Full time

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.

Main Duties

  • Act as the first point of contact for our customers in the complaint ...