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Senior Complaint Officer

3 months ago


Eastleigh, Hampshire, United Kingdom Hays Social Care Full time
Your new company

We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.

Your new role
You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority. What you'll need to succeed
You will need previous complaint handling experience and excellent communication skills. A good working knowledge of MS Office is also necessary for this role. What you'll get in return £32682 salary
36 days holiday
Maternity/Paternity leave
Agile working policy
Pension contributions of up to 10% What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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