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Senior Complaint Officer

4 months ago

Eastleigh, United Kingdom HAYS Full time
Permanent Complaints Officer Position based in Eastleigh

Your new company 
We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team.

Your new role 
You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority.

What you'll need to succeed 
You will need previous complaint handling experience and excellent communication skills. A good working knowledge of MS Office is also necessary for this role.

What you'll get in return 

  • £32682 salary
  • 36 days holiday
  • Maternity/Paternity leave
  • Agile working policy
  • Pension contributions of up to 10%


What you need to do now 
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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