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Home First Shift Lead

3 months ago

Tamworth, Staffordshire, United Kingdom Midlands Partnership University NHS Foundation Trust Full time
The service supports hospital discharge to assess and re-able in the home and is delivered daily from 7am

  • 10pm, 7 days per week 365 days per year.
The post holder will need as part of their Job description to be able to:

  • Roster weekly staff work programmes.
  • Manage and supervise staff.
  • Provide direct hands on care in the community as required.
  • Contribute and support staff with meeting and reviewing individual patient goals and outcomes based on their assessed need.


The Post holder will be required to support the service 7 days a week between 7am-10-pm on a rota basis, which includes 3 weekends in 5.

They will need to be able to support the delivery of the service in line with service demand.

The post holder will need to be able to support the Integrated Team Lead in meeting the Care Quality Commission Standards.


As this is a community-based post it is essential that you are able to travel to various locations across the geographical area of the service, therefore you must have access to your own vehicle.

This is an excellent development opportunity for individuals wishing to take on first line management responsibilities.

  • Line manage a team of Home First Care Support Workers (HFSWs), to deliver a timely high standard and qualitative service to individual's within their own homes including managing an off duty rota for HFSW's
  • Be proactive in influencing and developing the service provision
  • Monitor the care delivered to individuals, working closely and in partnership with health and social care professionals, voluntary and third sector
  • Deliver personal care to patients.
  • Facilitate individuals transition to alternative services & support as needed
  • Assist with the production of timely and accurate management information in respect of quality of services delivered.
  • Provide robust links between HFSW's, qualified professionals, individuals and carers within their own home


Midlands Partnership NHS Foundation Trust are committed to using evidence from Outcome Measures and Feedback Tools to support our efforts to help people fulfil their potential.

You will have a responsibility to support and promote the use of such measures


As an employee of the Trust you have a responsibility to promote and abide by the rights and responsibilities outlined in the NHS Constitution.

You are additionally expected to adhere to Organisational/National/Regulatory Codes of Practice relevant to the role you are employed to undertake.

At all times it is expected that you will limit the scope of your practice to your acquired level of competence and capability.

Midlands Partnership NHS Foundation Trust are committed to treating all of our staff with dignity and respect.

You are responsible for behaving in a way that is consistent with the aims of our Equality and Diversity Policy.

This includes not discriminating unfairly in any area of your work and not harassing or otherwise intimidating other members of staff.


KEY DUTIES AND RESPONSIBILITIES:

Management

  • Provide line management and 'day to day' support to Support Workers.
  • Provide regular supervision, guidance and performance review to a team of Support Workers ensuring all staff are supported and equipped to deliver the service requirements.
  • Support staff to deliver a high standard of care to individuals requiring the Home First service in the community, as directed by their Support Plan.
  • To support the team to ensure that staff are properly trained, developed and skilled to fulfil their roles and maintain competence. Undertake staff appraisals and play an active role in team meetings.
  • To ensure the Support Workers are properly supported and have access to debriefing and support if they have encountered emotionally/contentious/difficult situations whilst working with frail and vulnerable older people.
  • Manage day to day staff attendance and performance, and escalate through the relevant Trust policy as delegated by the Team Leader.
  • Support and assist the Team Leader in recruitment and induction of new staff and associated duties
Operational

  • Support the Team Leader to supervise the day to day service ensuring that staff are delivering care within the boundaries of an agreed Support Plan/Care Plan and within the individual's competency framework. Ensuring support plans maximise the efficient use of resources whilst meeting individual's needs.
  • Promote effective communication within the team and with service users to encourage effective and efficient service delivery.
  • Support the Team Leader in responding to service delivery issues, complaints, staffing issues and shortages; resolving speedily to minimise impact on the delivery and service user experience.
  • Contribute and where necessary undertake outcome focused assessments and reviews as part of a multidisciplinary team.
  • Contribute to complex case reviews and safeguarding case reviews by providing patient specific information to other professionals.
  • Provide personal