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Support Medical Secretary

3 months ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cwm Taf Morgannwg University Health Board Full time
The post holder will provide a comprehensive and high quality secretarial and administrative support to the Pain Team.


The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative.

The post holder will be expected to support the team with the administrative functions of the Pain service.

Play a supportive role with the running of the pain team.


Anticipate problems on any urgent issues recognised within the department and take necessary action to solve these problems using their own initiative.

Act as point of contact for any enquiries for consultants, nurses, medical staff and senior nursing staff.


Liaise effectively and professionally with staff of all levels, patients and other agencies, with tact and diplomacy, ensuring that all calls/messages are actioned accordingly.


Use advanced keyboard skills and medical terminology to type and process a variety of correspondence such as clinical letters, medical reports, MDT letters.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.

Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs:
Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:
We listen, learn and improve

We treat everyone with respect

We all work together as one team


We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

The post holder will provide a comprehensive and high quality secretarial and administrative support to the Pain Team.


The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.

The post holder will be expected to manage and prioritise their own workload using experience and initiative.

The post holder will be expected to support the team with the administrative functions of the Pain service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.