Medical Administrative Assistant

1 month ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cwm Taf Morgannwg University Health Board Full time

Position Overview

The Planned Care Directorate is seeking to recruit a motivated and qualified Medical Administrative Assistant to provide essential support to the Colorectal team. This is a permanent position with a standard weekly working schedule.

The primary objective of this role is to deliver comprehensive administrative assistance to the Consultant, Nursing team, and Medical Secretary. Responsibilities will encompass transcribing medical documents, audio typing, managing correspondence, retrieving patient medical records, overseeing patient pathways, and addressing inquiries from patients, relatives, caregivers, and healthcare professionals on a daily basis.

The ideal candidate will exhibit exceptional typing, communication, and organizational skills. They should be capable of working independently as well as collaboratively within a team environment.

Previous experience within the NHS, particularly with WPAS, is advantageous but not mandatory, as training will be provided. Proficiency in Microsoft Office applications is preferred.

Key Responsibilities

The successful candidate will provide high-quality administrative support to the Consultant, physicians, and other professionals within the Colorectal/General Surgery department. They will be expected to interact professionally with colleagues, visitors, and patients while undertaking a diverse range of administrative and secretarial tasks.

The candidate will need to effectively manage and prioritize their workload using their experience and initiative.

While the ability to communicate in Welsh is desirable, it is not a requirement for this position.

About Our Organization

Cwm Taf Morgannwg University Health Board is an integral part of the NHS Wales network. Our Health Board offers primary, secondary, and community health services to approximately 450,000 residents across three County Boroughs.

We uphold our core values:

  • We listen, learn, and enhance our services
  • We treat everyone with dignity and respect
  • We collaborate as a unified team

As a proud local employer, around 80% of our workforce resides within the region, making our staff not only vital to our organization but also to the diverse communities we serve.

Job Requirements

For a detailed Job Description and Person Specification, please refer to the supporting documents or click the application link to view in Trac.

Qualifications

Essential Qualifications

  • RSA/OCR stage II/III or equivalent in word processing
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Good educational background
  • ECDL or equivalent certification

Desirable Qualifications

  • Familiarity with medical terminology

Experience

Essential Experience

  • Experience in an office setting
  • Experience working as part of a team

Desirable Experience

  • Experience within the NHS

Skills

Essential Skills

  • Ability to communicate effectively with staff at all levels
  • Strong organizational skills
  • Excellent telephone etiquette

Desirable Skills

  • Ability to converse in Welsh

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