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Medical Administrative Assistant

3 months ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Cwm Taf Morgannwg University Health Board Full time

Job Overview

The Planned Care Directorate is seeking to recruit a motivated and qualified Medical Administrative Assistant to provide essential support to the Colorectal team. This position is permanent and entails a full-time commitment.

The primary objective of this role is to deliver comprehensive administrative assistance to the Consultant, Nursing team, and Medical Secretary. Responsibilities will encompass transcribing medical documents, audio typing, sorting correspondence, retrieving patient medical records, managing patient pathways, and addressing inquiries from patients, relatives, caregivers, and healthcare professionals on a daily basis.

The ideal candidate will exhibit exceptional typing, communication, and organizational skills. The ability to work independently while also being a collaborative team member is essential.

Previous experience within the NHS, particularly with WPAS, is advantageous but not mandatory, as training will be provided. Proficiency in Microsoft Office applications is preferred.

Key Responsibilities

The successful candidate will provide high-quality administrative support to the Consultant, doctors, and other professionals within the Colorectal/General Surgery departments. They will be expected to interact professionally with colleagues, visitors, and patients while performing a wide range of administrative and secretarial tasks.

The individual will be responsible for managing and prioritizing their workload effectively, utilizing their experience and initiative.

While the ability to communicate in Welsh is desirable, it is not a requirement for this position.

About Our Organization

Cwm Taf Morgannwg University Health Board is an integral part of the NHS Wales family, delivering primary, secondary, and community health services to approximately 450,000 residents across three County Boroughs.

Our core values guide our operations:

  • We listen, learn, and improve
  • We treat everyone with respect
  • We collaborate as one team

As a proud local employer, around 80% of our 15,000 workforce reside within our community, making our staff not only vital to our organization but also to the diverse populations we serve.

Job Responsibilities

A comprehensive Job Description and Person Specification can be found in the supporting documents or accessed through the application portal.

Qualifications

Essential

  • RSA/OCR stage II/III or equivalent in word processing
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Good educational background
  • ECDL or equivalent certification

Desirable

  • Familiarity with medical terminology

Experience

Essential

  • Experience in an office environment
  • Experience working as part of a team

Desirable

  • Previous NHS experience

Skills

Essential

  • Ability to communicate effectively with staff at all levels
  • Excellent organizational skills
  • Strong telephone etiquette

Desirable

  • Ability to communicate in Welsh