![Norfolk County Council](https://media.trabajo.org/img/noimg.jpg)
Commissioning Officer
2 weeks ago
An exciting opportunity has arisen to join the Integrated Commissioning team (Children's Services) in the Specialist and Complex commissioning team.
In this role, you will assist the Children's services integrated commissioning team with specific streams of commissioning activity involving complex and specialist support services.
You will engage in regular stakeholder events and consultation with providers whilst also supporting project activity through managing small pilot projects, maintaining project plans, collecting and analysing data for both commissioning and partnership work.
Your main duties will include:
- To regularly monitor the effectiveness and quality of commissioned services through direct observation of practice (including site visits), collecting and analysing data to produce regular performance reports for all stakeholders.
- Work with providers to ensure quality standards are maintained whilst gathering accurate market intelligence.
- Use the above to establish and roll out best practice.
- Contribute to the development of a locality commissioning performance management framework and practice.
- Monitor trends in comments, compliments and complaints received from all sources concerning commissioned services undertaking investigations, resolving issues or escalating persistent problems as required. To give advice to commissioned service providers on enquiries on interpretation of service specifications, data requirements, invoice queries or need to vary service delivery outcomes.
We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people.
Before you apply, we recommend reading the full
job description and person specification to help you demonstrate you meet the criteria.
- Competitive salary
- Generous holiday entitlement with the ability to buy and sell leave
- Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
- Flexible working opportunities including flexitime, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as:
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
- A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars.
Closing date for redeployees to receive priority consideration: 15 May 2024
Closing date: 22 May 2024
We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage.
Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents.We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.
We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.
We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.
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