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Sales Account Manager
3 months ago
Atkinson Moss are delighted to be working with a well-established and successful Norwich based Telecoms and IT Management company, in their search for an Internal Account Manager.
The role will involve aspects of customer service/account management with an additional focus on lead generation and offers OTE earnings of 40k and uncapped commissionWorking within the Norwich based office and reporting directly to the Sales Manager, you will focus on managing a portfolio of clients and deliver workable, bespoke solutions from a wide range of product offerings.
Being the main point of contact and ensuring clients needs are and met and addressing any problems or queries with professionalism and excellent level of service.
1st Line contact/escalation for the Sales Teams- Support customers with changes within the industry
- Provide lead opportunities to the field teams where appropriate and assist in booking appointments
- Provide account management support from telephony enquiries
- Collaborate with internal teams, including sales, and customer support, to ensure client needs are met and issues are resolved in a timely manner.
- Proven experience in account management, sales, or customer service.
- Proficiency in Microsoft Office Suite
- Self-motivated and results-driven with a positive attitude and a passion for building relationships
- Booking meetings and appointments on behalf of the Sales Team
- Contributing to the team performance by sharing with your manager 'best practice ideas'
- There positions are offered on a full-time, permanent basis working Monday - Friday with a basic salary of £24,000 and OTE £40,000 (UNCAPPED Commission).
Additional benefits include, funded training and certification, a day off for your birthday, discounts on personal broadband and phone services, flexible working, funded lunches once a month, early finishes once a month and funded company events.
If you hold the relevant skills, experience, and drive please apply online in the first instance.