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Performance Monitoring Officer

3 months ago

Norwich, Norfolk, United Kingdom Norfolk County Council Full time
**Permanent contract | £29,269 to £31,364 per annum (Scale G) | 37 hours per week | County Hall, Norwich

Due to an internal promotion, we are now looking for a Performance Monitoring Officer to join our team, to support the successful delivery of the Integrated Community Equipment Service (ICES) across Norfolk and Waveney.


The Adult Social Care Commissioning Team in Norfolk County Council has recently been reorganised to strengthen the focus on place-based commissioning and on delivering strong, integrated commissioning between social care and health partners.

The ICES contract is a key deliverable of the Communities and Integration Team.


This is a varied role, and you should have experience of analysing complex data, project and business support and advanced Excel skills.

The role is responsible for;

  • Developing performance management and bespoke business intelligence reports, identifying, analysing, and interpreting trend or patterns across the service
  • Supporting the daily work for the ICES service by providing proactive business and project support Working with the contract manager, commissioners, and the supplier, to identify issues and propose evidence driven changes.
The role is based in County Hall and the provider depot.

These are some benefits you can enjoy by working for Norfolk County Council:

  • Competitive salary
  • Generous holiday entitlement with the ability to buy and sell leave
  • Health and Wellbeing services including fasttrack physiotherapy and a free counselling service
  • Flexible working opportunities including flexitime, part time, remote and hybrid working dependant on your job role and business need.
  • Financial benefits such as:
- ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
  • A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars.


Before you apply, we recommend reading the full Job description and person specification to help you demonstrate you meet the criteria.

You can also find information on our Terms and Conditions here.

**Closing date: 24 June 2024 at 23:59