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Operations Team Leader

3 months ago

Brampford Speke, Devon, United Kingdom Open Awards Full time

Job Vacancy

Information Pack

Operations Team Leader

Thank you for your interest in working at Open Awards. This pack should give you

Awards.

In this pack, you will find:

Our Values

Information about Open Awards

How to Apply

Person Specification
If you would like an informal chat about this vacancy, you can contact Paul Henderson

  • Griffiths

Open Awards is a company Limited by Guarantee Registered No Registered Charity No
At Open Awards, our
learners' aspirations are at the heart of what we do.

As a not-for-profit organisation and a registered charity, we are all passionate about our organisation's mission to

change lives through learning.

This manifests in our flexibility and creativity when it comes to working with our providers and learners. We know our providers want to support their learners to
achieve the very best outcomes and, as a small team, we pride ourselves on having the
flexibility, knowledge and
passion to react quickly and intelligently to individual
learners' and

employers' needs.

Open Awards seeks to:

- improve education and training opportunities for learners;
- ensure flexibility of learning opportunities;
- provide progression opportunities; and
- provide and enhance equality of opportunity in all aspects of the learning environment.

Who are Open Awards?


We are an Awarding Organisation approved by Ofqual and an Access Validating Agency approved by the Quality Assurance Agency for Higher Education (QAA).

We provide Ofqual regulated qualifications and units across a range of sectors, QAA Access to Higher Education Diplomas and also offer bespoke quality endorsed units and flexible learning solutions.

We also support the delivery of traineeships, apprenticeships and supported internships and are an end-point assessment organisation approved by Education and Skills Funding Agency (ESFA).

Our qualifications and units are used across a range of education settings including Further Education, schools, sixth-form colleges, prisons, private training providers and third sector organisations.

To explore what we offer further, watch our short video below.

Open Awards Services
Open Awards offers a high-quality accreditation and certification service for education and training.

We are committed to offering:

  • Value for money, including reasonable recognition and certification charges and a notforprofit ethos.
  • Contact with knowledgeable and responsive staff, who have curriculum expertise and offer detailed professional support.
  • Access to a network of education and training organisations.
  • An efficient administrative and certification service, with clear service standards.
  • A commitment to promoting wider access to learning, equality of opportunity and recognition of achievement.
  • Access to a comprehensive range of services, support workshops and training.

In particular Open Awards offers access to:

  • Full advice and support for Open Awards accreditation, units and qualifications.
  • A bank of approved units of achievement and qualifications.
  • Staff development activities and curriculum forums to support networking, good practice and collaboration, and a range of specific training activities.

Meeting the Team
We are a small organisation and encourage all teams to work together across the wider structure.

As such you will be working, on a daily basis, with a wide range of colleagues across the team structure.


How to Apply

Completed forms should be returned to:
Paul Henderson-Griffiths
Open Awards
Estuary Commerce Park,
17 De Havilland Drive
Speke
Liverpool

Equality and Diversity
Open Awards is committed to making the recruitment process as affair as it can be.

We want our workforce to reflect the diverse customer and learner base we support and we continue to work to create an inclusive culture where everyone is valued for who they are and the contribution they make to our mission and vision.


Open Awards

JOB DESCRIPTION



TITLE OF POST:
Operations Team Leader



RESPONSIBLE TO:
Head of Service Delivery



STATUS:
Permanent, Full-Time



SALARY:
£27,496.00

35 hours per week, to work flexibly, across Monday-Saturday; (between the hours of 08:00-18:00

Monday-Friday and 09:00-12:30 Saturday).

FUNCTIONS OF POST:

  • To line manage the administration team
  • Responsibility for developing, implementing and improving procedures across Open Awards products and services, to include, but not limited to; for the following areas:
  • Registrations
  • Award and certification
  • Provider records
  • Qualification and course records (including validity cycles)
  • Remote Invigilation
  • Monitor service standards across services and products and identify necessary measures from these
  • To coordinate validation panels for approval of Open Awards qualifications in line with regulatory requirements.
  • To develop, implement and disseminate proc