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Lead Operations Strategist

2 months ago


Brampford Speke, Devon, United Kingdom eComplete Full time

Position: Senior Operations Manager

Location: Remote

Compensation: Dependent on Experience

Role Overview

We are seeking a Senior Operations Manager to take a pivotal role in our expanding organization. This position will involve spearheading the supply chain strategy and overseeing warehouse functions to facilitate growth and swift development.

Key Responsibilities

  • Act as the commercial and strategic leader for our supply chain and warehouse operations.
  • Manage daily operations, ensuring that our processes are efficient, cost-effective, and maintain the highest quality standards.
  • Oversee and develop the Profit & Loss statements for both our domestic facilities and international partners.
  • Create and implement a strategic plan that enhances operational capabilities and aligns with our ambitious growth objectives.
  • Collaborate with senior leadership and marketing teams to respond to market demands and influence key stakeholders to maintain operational efficiency and achieve customer satisfaction.
  • Guide and develop your team, promoting a culture of excellence, innovation, and continuous improvement while ensuring they have the necessary resources for growth.
  • Maintain accurate inventory management and ensure timely deliveries while upholding high standards.
  • Lead health and safety initiatives, fostering a culture of safety and ensuring compliance with all relevant regulations.
  • Continuously explore and implement technological advancements to enhance our systems and processes, driving improved commercial and customer outcomes.

Accountability Areas

  • Global Operations Profit & Loss.
  • Inbound and Outbound Key Performance Indicators.
  • Health and Safety Standards and Compliance.

Required Skills

  • A minimum of 3 years of relevant experience.
  • Experience in managing international warehouse partnerships.
  • Strong financial management and budgeting skills.
  • Proven track record of data-driven decision-making and prioritization.
  • Ability to drive initiatives forward and effectively resolve challenges.
  • Positive attitude with a knack for developing and maximizing team potential.
  • Strategic planning capabilities with a history of innovative solutions to client needs.
  • Highly organized, analytical, and comfortable presenting to all levels of the organization.
  • Creative and commercial thinking abilities.

About eComplete

eComplete is a leading online retailer specializing in a wide range of products. Our mission is to redefine the retail landscape by prioritizing the needs of everyday consumers.

We are committed to fostering a workplace culture that values collaboration and encourages every team member's voice and ideas.

Employee Benefits

  • Competitive vacation policies plus an additional day for personal celebrations.
  • Complimentary parking for employees.
  • Flexible working hours.
  • Employee discounts across our product range.
  • Health insurance benefits following the successful completion of the probationary period.