Hospital Navigator

2 weeks ago


Sheffield, Sheffield, United Kingdom Framework Housing Association Full time

Do you want to support the set up of a brand new service where you can affect positive change?:


  • Do you have lived experience of Severe Multiple Disadvantage and want to make a difference to people facing similar issues?:
-
Do you have an understanding of the issues that people with no fixed abode face?
Sheffield County have a great new opportunity to join a brand new service.

It is a 12 month service where we are being commissioned to test and learn around hospital discharge, community connections and frequent A&E attenders.

This role will work alongside other services to identify when Service Users are to be discharged from hospital with no fixed abode.


Duties and Responsibilities

  • Identifying and supporting those as early as possible to prepare for hospital discharge.
  • Liaise closely and facilitate effective communication and cooperation with The Sheffield City Hospitals and A&E teams.
  • Work closely and develop relationships with the hospital social work and discharge teams.
  • Liaising with Sheffield City Council, with social care, voluntary, criminal justice, and substance misuse agencies.
  • Liaising with, social and private landlords and other agencies to identify those that have no fixed abode, are at risk of rough sleeping.
  • Aim to improve communication, connectivity and awareness between hospital teams and community services.
  • Identifying other services already involved with the identified cohort and making the links with them to support individuals to utilise existing and developing primary care/community resources as an alternative to the default position of A & E
  • Take a lead in coordinating an appropriate package of support for the service user.
  • Help contribute to system change and develop new pathways to bolster the homelessness prevention agenda.
  • Performing initial assessment, offering ongoing support, and developing selfmanagement plans on a range of issues.

Desirable Experience

  • Experience of working with people with multiple and complex needs and supporting individuals to make a positive change.
  • Understanding of the issues that people rough sleeping face
  • Numeracy and Literacy Skills equivalent to English and Maths GCSE A-C or equivalent qualification
  • Knowledge of local adult and child safeguarding procedures.
  • Knowledge of local services and potential referring groups
  • Manages caseload and workload effectively and efficiently
  • Full driving licence and vehicle available for work
  • A requirement of the role is that you work as part of rota system including unsociable hours.

Why Join Us?

  • We invest in you and encourage career progression providing a full induction, elearning and classroom training, management development pathways, fullyfunded professional qualifications and more.
  • Pay award pending in April 202
  • Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
  • Employee assistance programme, salary sacrifice schemes.
  • Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
  • 32 days holiday including Bank Holidays increasing with service.
  • Paid DBS and Update Service.
  • Loyalty awards and noncontributory life insurance.
See job description & person specification (job descriptions currently being reviewed)

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