Current jobs related to Contact Centre Team Leader - Leicestershire - Macildowie Recruitment and Retention
-
Head of Contact Centre
4 months ago
Leicestershire, United Kingdom Macildowie Recruitment and Retention Full timeTHE OPPORTUNITY: My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation.The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat.The successful...
-
Head of Contact Centre Operations
2 weeks ago
Leicestershire, United Kingdom Macildowie Recruitment and Retention Full timeThe OpportunityMacildowie Recruitment and Retention is seeking a highly skilled and experienced professional to fill the role of Head of Contact Centre. This is a senior leadership position in a rapidly expanding organisation, responsible for managing the delivery of support services to customers across various contact channels.The Role and...
-
Head of Contact Centre Operations
2 weeks ago
Leicestershire, United Kingdom Macildowie Recruitment and Retention Full timeThe OpportunityMacildowie Recruitment and Retention is seeking a highly skilled and experienced professional to fill the role of Head of Contact Centre. This is a senior leadership position in a rapidly expanding organisation, responsible for managing the delivery of support services to customers across various contact channels.The Role and...
-
Senior Contact Centre Manager
3 weeks ago
Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time{"title": "Head of Contact Centre", "description": "**About the Role**We are seeking an experienced and skilled leader to join our team as Head of Contact Centre. As a senior member of our management team, you will be responsible for leading and managing the delivery of all operations across our Client Support first and second line teams.**Key...
-
Senior Contact Centre Manager
3 weeks ago
Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time{"title": "Head of Contact Centre", "description": "**About the Role**We are seeking an experienced and skilled leader to join our team as Head of Contact Centre. As a senior member of our management team, you will be responsible for leading and managing the delivery of all operations across our Client Support first and second line teams.**Key...
-
Process Team Leader
4 months ago
Leicestershire, United Kingdom Eden Brown Synergy Full timeI am working with a Public Sector Organisation based in Leicester City Centre who are looking for an experienced **Team Leader** to join their Process team. The role is full time, to start ASAP and paying £13.14 PAYE + holiday pay per hour. The role is Monday - Friday, 9:00-17:30 and full time on site in Leicester City Centre. **Role Overview** **Key...
-
Team Leader
2 days ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleThe Adoption Service is seeking a highly skilled and compassionate Team Manager to lead our Post Order Support team. As a trauma-informed leader, you will have a deep understanding of the therapeutic needs of children and families, and a passion for developing the Adoption and Special Guardianship Support Fund.You will be responsible for...
-
Team Leader
3 days ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleThe Adoption Service is seeking a highly skilled and compassionate Team Manager to lead our Post Order Support team. As a trauma-informed leader, you will have a deep understanding of the therapeutic needs of children and families, and a passion for developing the Adoption and Special Guardianship Support Fund.You will be responsible for...
-
Care Services Team Leader
5 days ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly motivated and experienced Care Services Team Leader to join our team at Leicestershire County Council. As a key member of our management team, you will be responsible for providing person-centred care and support to adults with learning disabilities, autism, physical disabilities, and sensory impairments.Key...
-
Care Services Team Leader
6 days ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly motivated and experienced Care Services Team Leader to join our team at Leicestershire County Council. As a key member of our management team, you will be responsible for providing person-centred care and support to adults with learning disabilities, autism, physical disabilities, and sensory impairments.Key...
-
Centre Manager
7 days ago
Leicestershire, United Kingdom Halfords Full timeUnlock Your Leadership PotentialAre you a skilled leader looking to take your career to the next level? We're seeking an experienced Centre Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services.As a Centre Manager, you'll play a vital role in leading our team to success, providing an exceptional...
-
Centre Manager
7 days ago
Leicestershire, United Kingdom Halfords Full timeUnlock Your Leadership PotentialAre you a skilled leader looking to take your career to the next level? We're seeking an experienced Centre Manager to join our team at Halfords, the UK's leading retailer of motoring and cycling products and services.As a Centre Manager, you'll play a vital role in leading our team to success, providing an exceptional...
-
Care Services Team Leader
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly motivated and experienced Care Services Team Leader to join our team at Leicestershire County Council. As a key member of our management team, you will be responsible for providing high-quality care and support to adults with learning disabilities and related health needs.Key ResponsibilitiesLine manage a team of support...
-
Care Services Team Leader
3 weeks ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleWe are seeking a highly motivated and experienced Care Services Team Leader to join our team at Leicestershire County Council. As a key member of our management team, you will be responsible for providing high-quality care and support to adults with learning disabilities and related health needs.Key ResponsibilitiesLine manage a team of support...
-
Team Leader
1 day ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleThe Adoption Service is seeking a highly skilled and compassionate Team Manager to lead our Post Order Support team. As a trauma-informed leader, you will be responsible for developing the therapeutic offer and knowledge of the Adoption and Special Guardianship Support Fund.You will have the opportunity to work with a highly skilled and...
-
Team Leader
1 day ago
Leicestershire, United Kingdom Leicestershire County Council Full timeAbout the RoleThe Adoption Service is seeking a highly skilled and compassionate Team Manager to lead our Post Order Support team. As a trauma-informed leader, you will be responsible for developing the therapeutic offer and knowledge of the Adoption and Special Guardianship Support Fund.You will have the opportunity to work with a highly skilled and...
-
Litigation Team Leader Lawyer
6 days ago
Leicestershire, United Kingdom Sellick Partnership Limited - Public Sector Full timeAbout the Litigation Team Leader Lawyer RoleSellick Partnership is working with a Local Authority in the East Midlands to find a qualified Litigation Lawyer for a permanent position.We are looking for individuals with initiative, a proactive approach to problem-solving, and a commitment to the job. This is a great opportunity to join a tight-knit, friendly...
-
Litigation Team Leader Lawyer
7 days ago
Leicestershire, United Kingdom Sellick Partnership Limited - Public Sector Full timeAbout the Litigation Team Leader Lawyer RoleSellick Partnership is working with a Local Authority in the East Midlands to find a qualified Litigation Lawyer for a permanent position.We are looking for individuals with initiative, a proactive approach to problem-solving, and a commitment to the job. This is a great opportunity to join a tight-knit, friendly...
-
Automotive Team Leader
7 days ago
Leicestershire, United Kingdom Halfords Full timeUnlock Your Potential as an Assistant Manager at HalfordsAre you ready to take the next step in your management career with the UK's leading automotive service, maintenance, and repair business? We're looking for an experienced and motivated Assistant Manager to join our team at Halfords.As an Assistant Manager, you'll work closely with the Centre Manager to...
-
Automotive Team Leader
7 days ago
Leicestershire, United Kingdom Halfords Full timeUnlock Your Potential as an Assistant Manager at HalfordsAre you ready to take the next step in your management career with the UK's leading automotive service, maintenance, and repair business? We're looking for an experienced and motivated Assistant Manager to join our team at Halfords.As an Assistant Manager, you'll work closely with the Centre Manager to...
Contact Centre Team Leader
4 months ago
Join Our Team as a Contact Centre Team Leader at a Well-Established Business in Leicestershire
- Lead a team of 11 call centre staff
- Mentor and monitor advisors to provide quality advice to clients
- Offer second opinions and support to your team
- Provide leadership, support, and manage team absences
- Conduct performance reviews and assist in recruitment
- Be flexible with work times to address staff issues and conduct training
Seeking These Qualities in You:
- Management experience and handling HR matters
- Eager to learn and communicate effectively
- Motivational skills to bring out the best in your team
- Professionalism in a dynamic environment
Please include your home postcode on your CV when applying. Our recruitment process ensures your CV reaches the right consultant for the job.
As a recruitment business representing our client, your data may be shared during the application process. Visit our website for details on data processing.
Macildowie is a leading recruitment consultancy serving professionals in the Midlands and Northern Home Counties. We work with top regional employers. Explore our current opportunities by visiting our website.
