Current jobs related to Service Desk Trainee - Cardiff, Cardiff - Digital Health and Care Wales
-
IT Service Desk Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob Summary:We are seeking a highly skilled IT Service Desk Analyst to join our team at Principality Building Society. As a key member of our IT department, you will provide exceptional technical support to our staff, ensuring that our systems and infrastructure run smoothly and efficiently.Key Responsibilities:Provide 1st Line Technical Support:...
-
IT Service Desk Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob Summary:We are seeking a highly skilled IT Service Desk Analyst to join our team at Principality Building Society. As a key member of our IT department, you will provide exceptional technical support to our staff, ensuring that our systems and infrastructure run smoothly and efficiently.Key Responsibilities:Provide 1st Line Technical Support:...
-
Service Desk Analyst
4 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk AnalystPrincipality Building Society is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional technical support to our staff, ensuring that they have the tools and resources they need to perform their jobs effectively.Key Responsibilities:Provide first-line...
-
Service Desk Analyst
4 days ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeService Desk AnalystPrincipality Building Society is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing exceptional technical support to our staff, ensuring that they have the tools and resources they need to perform their jobs effectively.Key Responsibilities:Provide first-line...
-
IT Service Desk Analyst
4 days ago
Cardiff, Cardiff, United Kingdom ARO Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-line technical support to clients via phone, email, and service...
-
IT Service Desk Analyst
4 days ago
Cardiff, Cardiff, United Kingdom ARO Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-line technical support to clients via phone, email, and service...
-
IT Service Desk Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob Title: IT Service Desk AnalystWe are seeking a highly skilled IT Service Desk Analyst to join our team at Principality Building Society. As an IT Service Desk Analyst, you will be responsible for providing exceptional technical support to our staff, ensuring that they have the tools and resources they need to perform their jobs efficiently.Key...
-
IT Service Desk Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob Title: IT Service Desk AnalystWe are seeking a highly skilled IT Service Desk Analyst to join our team at Principality Building Society. As an IT Service Desk Analyst, you will be responsible for providing exceptional technical support to our staff, ensuring that they have the tools and resources they need to perform their jobs efficiently.Key...
-
IT Service Desk Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom ARO Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-line technical support to clients via phone, email, and service...
-
IT Service Desk Analyst
2 weeks ago
Cardiff, Cardiff, United Kingdom ARO Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide first-line technical support to clients via phone, email, and service...
-
Service Desk Coordinator
24 hours ago
Cardiff, Cardiff, United Kingdom Henry Schein Full timeJob Title: Service Desk AdministratorJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Henry Schein. As a Service Desk Administrator, you will be responsible for providing technical support and resolving customer queries in a timely and efficient manner.Key Responsibilities:Schedule internal and field resources on the...
-
Service Desk Coordinator
4 days ago
Cardiff, Cardiff, United Kingdom Henry Schein Full timeJob Title: Service Desk AdministratorJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Henry Schein. As a Service Desk Administrator, you will be responsible for providing technical support and resolving customer queries in a timely and efficient manner.Key Responsibilities:Schedule internal and field resources on the...
-
Service Desk Coordinator
4 days ago
Cardiff, Cardiff, United Kingdom Henry Schein Full timeJob Title: Service Desk AdministratorJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Henry Schein. As a Service Desk Administrator, you will be responsible for providing technical support and resolving customer queries in a timely and efficient manner.Key Responsibilities:Schedule internal and field resources on the...
-
Service Desk Coordinator
1 day ago
Cardiff, Cardiff, United Kingdom Henry Schein Full timeJob Title: Service Desk AdministratorJob Summary:We are seeking a highly skilled Service Desk Administrator to join our team at Henry Schein. As a Service Desk Administrator, you will be responsible for providing technical support and resolving customer queries in a timely and efficient manner.Key Responsibilities:Schedule internal and field resources on the...
-
IT Service Desk Analyst
7 days ago
Cardiff, Cardiff, United Kingdom ARO Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to clients via phone, email, and service...
-
IT Service Desk Analyst
7 days ago
Cardiff, Cardiff, United Kingdom ARO Full timeAbout the RoleWe are seeking an experienced IT Service Desk Analyst to join our team at ARO in Cardiff Gate. As a key member of our Service Desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide first-line technical support to clients via phone, email, and service...
-
IT Service Desk Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob SummaryWe are seeking a highly skilled IT Service Desk Analyst to join our team at Principality Building Society. As a key member of our IT department, you will provide exceptional technical support to our staff, ensuring that our systems and infrastructure run smoothly and efficiently.Key ResponsibilitiesTechnical Support: Provide first-line technical...
-
IT Service Desk Specialist
2 weeks ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeJob SummaryWe are seeking a highly skilled IT Service Desk Analyst to join our team at Principality Building Society. As a key member of our IT department, you will provide exceptional technical support to our staff, ensuring that our systems and infrastructure run smoothly and efficiently.Key ResponsibilitiesTechnical Support: Provide first-line technical...
-
IT Service Desk Analyst
1 week ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeIT Service Desk AnalystAt Principality Building Society, we're committed to delivering exceptional customer service and support to our staff. As an IT Service Desk Analyst, you'll play a vital role in ensuring our employees have the technical assistance they need to perform their jobs efficiently.Key Responsibilities:Provide first-line technical support to...
-
IT Service Desk Analyst
1 week ago
Cardiff, Cardiff, United Kingdom Principality Building Society Full timeIT Service Desk AnalystAt Principality Building Society, we're committed to delivering exceptional customer service and support to our staff. As an IT Service Desk Analyst, you'll play a vital role in ensuring our employees have the technical assistance they need to perform their jobs efficiently.Key Responsibilities:Provide first-line technical support to...
Service Desk Trainee
3 months ago
- and second-line contact, for callers to the Service Desk teams in an efficient and timely manner and escalating to senior staff to respond as appropriate.
To prepare and produce letters, reports, notes of meetings, spreadsheets and other documents in various formats in a timely manner.
To act as a role model by adopting and demonstrating the Values of the organisation through own behaviour and to actively promote the Values across the Organisation.
To undertake appropriate personal development, as may be agreed with the line Manager.
Good working knowledge of Microsoft packages and other electronic systems (databases)
Encourage managers to seek solutions, signpost managers and staff to DHCW policies and guidance when required and escalate queries to the correct operational team as appropriate.
Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data.
The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development.
Join our game changing, life-saving team and start making a real difference to health and care services in Wales.