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Hotel Team Leader

3 months ago

Southampton, Southampton, United Kingdom Ibis Southampton Full time
Looking to join a culture of service and achievement beyond limits?

We are hiring a Hotel Team Leader This could be the next step for you into a Management position within Hotel and the group, and so APPLY TODAY, get lots of perks and benefits, learn & grow continuously and start your lifelong career here

As one of our 'Hotel Team Leaders you will:

  • Supervise the team of Food and Beverage Department, and Reception team in helping them improve their skills and providing support for career development
  • Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
  • Convey the hotel's image through your attitude, professionalism and involvement in the field
  • Ensure that all products served to guests conform to standard and are of great quality
  • Develop revenue and profit margins
  • Help the hotel meet its targets
  • Provides information for guests or direct them to the right person
  • Remain polite and courteous at all times whatever customers may request
  • Handle any complaints immediately and sensibly, and keep the manager informed

BENEFITS:

We offer an unforgettable talent experience and fantastic benefits:

  • Workplace Pension Scheme
  • Limitless learning, development and career possibilities within the hotel, our Academies and globally
  • Free hotel stays across UK & Accor worldwide discounted accommodation and meals for both yourself and your family
  • Free meals on duty, uniforms and dry cleaning
  • Incremental holiday entitlement linked with length of service
  • Talents recognition events throughout the year
  • Social events and celebrations
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2
  • And more: recommend a Friend Referral Scheme; Employee Advisory Service; Eye care vouchers; Cycle to work Scheme and the list goes on...

Note:

A good level of English is essential; Previous hotel experience is preferred; Shifts for the food and beverage team leader range from early mornings, to late at night and including weekends and bank holiday, and a varied rota.

Full working rights for the UK are required

Job Types:
Full-time, Permanent

Salary:
£11.53 per hour

Schedule:

  • 8 hour shift
  • Weekend availability

Education:

  • A-Level or equivalent (preferred)

Work Location:
One location