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Relationship Manager

3 months ago


Manchester, United Kingdom Red Recruitment Full time

Red Recruitment is recruiting a Relationship Manager to join our client who supports over 70,000 organisations with their services across the UK and Ireland. The salary for this position is up to £30,000 per annum and is located in Manchester.

Benefits and Package for Relationship Manager:

  • Salary: Up to £30,000 per annum + £15,000 Performance Related Bonus + OTE £45,000 (uncapped)
  • Hours: Monday - Friday, 9am - 5pm
  • ContractType: Permanent
  • Location: Manchester
  • 25 days' holiday, plus bank holidays
  • Day off on your birthday
  • Cash plan for you (and your children, if any)
  • Holidays increase after 2- and 5-years' service
  • Contractual sick pay
  • Private medical insurance after 5 years' service
  • Pension Plan and Life Insurance
  • Pension plan contributions increase after 5- and 7-years' service
  • Holiday season bonus after 3 years' service
  • Profit share scheme
  • Season ticket loan scheme
  • Cycle to work scheme
  • Access to Employee Assistance Programme
  • Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday
  • Company incentives, access to discount schemes

Key Responsibilities of a Relationship Manager:

  • Managing client relationships to ensure that targets are achieved for contract retention levels and renewal of premiums issued
  • Delivering consultancy services to clients regarding product options specialist services such as onsite training and Critical Incident Stress Management (CISM)
  • Maintaining the highest standard of customer service and support to the sales and bid team
  • Developing and nurturing your accounts to ensure client understanding and providing support with promotion through effective communication
  • Maintaining personal statistical renewal reports on a daily basis, highlighting at-risk clients and further opportunities

Key Skills and Experience of a Relationship Manager:

  • Proven experience as an Account Manager is required
  • Possess excellent interpersonal skills and the ability to build rapport
  • Proven track record of working to KPIs
  • Customer service focused with the commitment to providing exceptional service
  • A full UK driving license is desirable

If you are interested in this positon and have the relevant experience, please apply now

Red Recruitment (Agency)