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Relationship Manager
3 months ago
Red Recruitment is recruiting a Relationship Manager to join our client who supports over 70,000 organisations with their services across the UK and Ireland. The salary for this position is up to £30,000 per annum and is located in Manchester.
Benefits and Package for Relationship Manager:
- Salary: Up to £30,000 per annum + £15,000 Performance Related Bonus + OTE £45,000 (uncapped)
- Hours: Monday - Friday, 9am - 5pm
- ContractType: Permanent
- Location: Manchester
- 25 days' holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years' service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years' service
- Holiday season bonus after 3 years' service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday
- Company incentives, access to discount schemes
Key Responsibilities of a Relationship Manager:
- Managing client relationships to ensure that targets are achieved for contract retention levels and renewal of premiums issued
- Delivering consultancy services to clients regarding product options specialist services such as onsite training and Critical Incident Stress Management (CISM)
- Maintaining the highest standard of customer service and support to the sales and bid team
- Developing and nurturing your accounts to ensure client understanding and providing support with promotion through effective communication
- Maintaining personal statistical renewal reports on a daily basis, highlighting at-risk clients and further opportunities
Key Skills and Experience of a Relationship Manager:
- Proven experience as an Account Manager is required
- Possess excellent interpersonal skills and the ability to build rapport
- Proven track record of working to KPIs
- Customer service focused with the commitment to providing exceptional service
- A full UK driving license is desirable
If you are interested in this positon and have the relevant experience, please apply now
Red Recruitment (Agency)