Claims and Relationship Manager

2 weeks ago

manchester, United Kingdom HSB Engineering Insurance Full time

Job Summary:

We are seeking a highly skilled Claims and Relationship Manager to join our team at HSB Engineering Insurance. As a key member of our Claims Operations & Relationship Management team, you will play a critical role in delivering exceptional claims services to our clients.

Key Responsibilities:

  • Claims Process Development: Collaborate with our Business Development Teams & Partnerships to design, develop, and implement claims processes and activities that support the onboarding of new partnerships and new product development.
  • Claims Review and Enhancement: Review existing claims services and processes to identify opportunities for enhancement and innovation, with a focus on improving quality and efficiency of claims propositions and client experience.
  • Relationship Management: Coordinate and proactively manage regular claims and service review meetings with key business partners and client companies, ensuring strong relationships and effective communication.
  • Contract Management: Draft and update treaties, terms of business agreements, service level agreements, and claims service guidelines, ensuring compliance with regulatory requirements.
  • Marketing and Communication: Develop and maintain a social media presence to raise awareness of the Claims Team and promote our claims services.

Requirements:

  • Insurance Industry Knowledge: Good knowledge of general insurer markets and programs.
  • Customer Relationship Management: Track record of successful customer relationship management.
  • Contract Writing: Excellent written skills and the ability to draft and create contract wordings.
  • Language Skills: Ability to speak a European language other than English (desirable).
  • Qualifications: Partial or completed CII qualifications (preferred).

Benefits:

We offer a range of benefits to support your career development and well-being, including:

  • Agile/hybrid working
  • Private healthcare (Aviva)
  • Aviva Digital GP
  • Employer pension contribution of 13%
  • Annual bonus
  • Professional qualification support
  • 25 days annual leave (plus bank holidays)
  • 2 wellbeing days per year

  • Claims and Relationship Manager

    7 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Claims and Relationship ManagerLocation: Hybrid WorkingPermanentThe Role:As the Claims and Relationship Manager, you will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims...

  • Claims and Relationship Manager

    2 weeks ago

    manchester, United Kingdom HSB Engineering Insurance Full time

    Job Summary:We are seeking a highly skilled Claims and Relationship Manager to join our team at HSB Engineering Insurance. As a key member of our Claims Operations & Relationship Management team, you will play a critical role in delivering exceptional claims services to our clients.Key Responsibilities:Claims Process Development: Collaborate with our...

  • Claims and Relationship Manager

    2 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job Summary:We are seeking a highly skilled Claims and Relationship Manager to join our team at HSB Engineering Insurance. As a key member of our Claims Operations and Relationship Management team, you will play a critical role in delivering exceptional client service and driving business growth.Key Responsibilities:Develop and implement claims processes and...

  • Claims and Relationship Manager

    4 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job Summary:We are seeking a highly skilled Claims and Relationship Manager to join our team at HSB Engineering Insurance. As a key member of our Claims Operations and Relationship Management team, you will play a critical role in delivering exceptional client service and driving business growth.Key Responsibilities:Develop and implement claims processes and...

  • Claims and Relationship Manager

    3 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Claims and Relationship ManagerLocation: Hybrid WorkingPermanentThe Role:As the Claims and Relationship Manager, you will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims...

  • Claims and Relationship Manager

    3 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Claims and Relationship ManagerLocation: Hybrid WorkingPermanentThe Role:As the Claims and Relationship Manager, you will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims...

  • Claims and Relationship Manager

    6 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job Summary:The Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.Key Responsibilities:Develop and implement claims processes...

  • Claims and Relationship Manager

    5 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job Summary:The Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.Key Responsibilities:Develop and implement claims processes...

  • Claims Handler

    3 months ago

    Manchester, United Kingdom TYH Claims Full time

    We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team. Dealing with incoming and making out going phone calls. Facebook, Instagram and website leads. Obtaining all the documents required to process claim. **Core Responsibilities**: - Opening and then dealing with claims using our bespoke case...

  • Claims & Relationship Lead

    2 months ago

    Manchester, United Kingdom HSB Full time

    The Role : As the Claims & Relationship Lead, you will report into the Claims Operations & Relationship Manager and working closely with the Business Development Teams & Partnerships to deliver to our clients the development, implementation and monitoring of claims processes and value add services. The deliver and pro-active monitoring of these claims...

  • Claims and Relationship Lead

    2 weeks ago

    Manchester, United Kingdom HSB Full time

    About the RoleThe Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services. The delivery and proactive monitoring of these claims...

  • Claims and Relationship Lead

    7 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    About the Role:The Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.The deliver and proactive monitoring of these claims...

  • Claims and Relationship Lead

    5 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    About the Role:The Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.The deliver and proactive monitoring of these claims...

  • Claims & Relationship Lead

    2 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Role: Claims & Relationship Lead Location: Manchester (hybrid working) Permanent The Role: As the Claims & Relationship Lead, you will report into the Claims Operations & Relationship Manager and working closely with the Business Development Teams & Partnerships to deliver to our clients the development, implementation and monitoring of claims processes...

  • Claims & Relationship Lead

    2 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Role: Claims & Relationship Lead Location: Manchester (hybrid working) Permanent The Role: As the Claims & Relationship Lead, you will report into the Claims Operations & Relationship Manager and working closely with the Business Development Teams & Partnerships to deliver to our clients the development, implementation and monitoring of claims processes and...

  • Claims & Relationship Lead

    2 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Role: Claims & Relationship Lead Location: Manchester (hybrid working) Permanent The Role: As the Claims & Relationship Lead, you will report into the Claims Operations & Relationship Manager and working closely with the Business Development Teams & Partnerships to deliver to our clients the development, implementation and monitoring of claims processes and...

  • Claims Processor

    3 months ago

    Manchester, United Kingdom Financial Claims Management LTD Full time

    A great opportunity to join a long-established legal services business based in prestige city centre offices with huge growth plans for the coming 12 months. Our new Claims Processor roles perfectly suit individuals already working in the financial mis-selling / financial litigation field who are ambitious and seeking to advance their careers in this...

  • Claims and Relationship Lead

    2 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    About the RoleThe Claims and Relationship Lead will report to the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.This role will support the development of sound profitable...

  • Claims and Relationship Lead

    5 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    About the RoleThe Claims and Relationship Lead will report to the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.This role will support the development of sound profitable...

  • Rta Claims Handler

    3 months ago

    Manchester, United Kingdom Auto Claims Assist Ltd Full time

    Roles and Responsibilities - Thoroughly investigating liability circumstances on cases, gathering evidence, and arguing liability in favour of our customers - Monitoring the progression of live hire cases - Monitor the progress of repairs to the customers’ damaged vehicles. - Monitor the progress of claims where customers’ damaged vehicles are deemed a...