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Head of People

3 months ago


Bristol, Bristol, United Kingdom Eat a Pitta LTD Full time

About the Company
Eat a Pitta is a vibrant and expanding Mediterranean food brand, known for its fresh and healthy menu options. With multiple locations and a growing customer base, we take pride in delivering exceptional food quality and service. We are seeking a talented Head of People to join our team.

Job Summary

This is your opportunity to work for a young, independent, dynamic and fast growing company where your voice will be heard.

You will have autonomy, be involved in the decision making process and play a crucial role in the development of new systems and procedures and ultimately have a direct influence on our success.

This is an exciting time to join us, as we are poised to grow quickly and we need your help to do it.

Eat a Pitta

Head of People reports directly to the Head of Operations & Managing Director of the company and will be working closely with both on a daily basis.

  • Head of people is responsible for overseeing recruitment processes & onboarding, learning & development, performance & wellbeing, employee relations, & ensuring the company is operating according to all current HR & employment legislation. You will have overall responsibility for the support, coaching and training of our people.
  • With the business changing as we expand, we are shifting focus between HR (legislations, processes, new ways of working) and Learning and development (better supporting our teams through new training materials courses, and better engagement). This role offers an exciting opportunity to identify business needs and revolutionise ways of working, and the Head of People will lead this.
Your job role will include but is not limited to the following tasks.

  • Work closely with the whole Operations Team, ensuring key stakeholders are bought into comnpany priorities;
  • Responsible for smooth recruitment & onboarding, engaging partners to ensure we have up to date processes and procedures, and supporting Store managers to deliver a brand standard approach;
  • Ensure that company procedures and practices are employment law compliant;
  • Manage grievance, disciplinary, dismissals and redundancy processes alongside the Head of Operations;
  • Conduct job evaluations/appraisals in collaboration with OPS, Store or Kitchen Managers;
  • Provide weekly reports to director on HR related issues by store;
  • Create and roll out new processes, training, and policies to ensure we are a great place to work and legal compliant;
  • Coordinate the onboarding process for successful applicants;
  • Negotiate terms and conditions of employment alongside the Head of Operations;
  • Provide advice and play a major role in work reviews and change processes;
  • Update and maintain the employees HR paperwork;
  • Write and present information briefings on a range of HR related topics;
  • Advise on staff development and participate in their professional progress;
  • Contribute to the continuous improvement of HR systems and practices;
  • Consult on issues related to workplace relations and performance management;
  • Provide advice and assistance on policies, procedures, legislation, and enterprise agreements;
  • Monitor and respond to staff issues fast and appropriately;
  • Support the Head of Operations to utilise the CPU for meetings and staff training in the training room.