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Office Administrator

3 months ago

Leicester, Leicester, United Kingdom Vantage Tax Fee Protect Full time

Administrator

Position Permanent
An opportunity to join an established team at Vantage Tax Fee Protect.
Vantage Tax Fee Protect is a specialistfee protection insuranceprovider. Vantage have a reputation for leading the market in respect of Policy coverage.

The role is to support accountancy clients of Vantage Fee Protect

  • Be first point of contact for incoming calls, directing the call and recording the details on the internal database
  • To complete the sales administration process for both new and renewing clients.
  • To assist the sales team with any administration/sales support tasks.
  • Liaising directly with VTFP accountancy clients and account managers with a view to completing all administrative duties in respect of Vantage scheme mailings.
  • Preparing and cleansing data in Excel format, along with the preparation of the associated marketing templates.
  • On board VTFP clients including data entry, system set up, Welcome Pack and Policy Document issue as well as other scheme documentation processing.
  • Provide general marketing support to Business Development Managers.
  • Financial input of premium receipt information as and when required.
  • Other duties as required from time to time.
  • Support the Internal marketing for Vantage with Leaflet generation and ordering.
  • Previous administration and telephone experience
  • Excellent interpersonal and communication skills; both written and verbal
  • Excellent IT skills
  • Able to process Mail Merges via word and outlook
  • Previously used adobe and/or InDesign
  • Working knowledge of Mailchimp
  • Proven customer service experience
  • Team player and able to work on own initiative
  • Ability to prioritise and plan workload
Hours of work 9.00am to 5.30pm, Monday to Friday (60 minutes unpaid lunch)

Reporting to:
Marketing Team Leader

Salary:
Up to £21,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Leicester, LE4 9HA: reliably commute or plan to relocate before starting work (required)

Work Location:
In person