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Office Administrator
2 months ago
We are seeking an experienced Office Administrator to join our team in Leicester. As an Office Administrator, you will be responsible for providing exceptional customer service to our clients, advisers, and third parties.
Key Responsibilities:- Provide excellent customer service and maintain strong relationships with clients and stakeholders.
- Respond to queries and correspondence in a timely and professional manner.
- Process and maintain accurate records and documentation.
- Engage with third-party providers to obtain accurate scheme valuations.
- Update systems to ensure accurate and up-to-date information.
- Adhere to company procedures and policies, and highlight any required process changes to management.
- Stay up-to-date with legislative practices and changes relating to pensions administration.
- Contribute to projects and deliver within set timescales.
- Take personal responsibility for own development and highlight training needs to management.
- Technical expertise in administration and 2 years of administration experience.
- Excellent customer service skills and team working skills.
- Ability to work independently and manage own workload.
- Strong organisational skills and attention to detail.
- Sound knowledge of Microsoft Applications and excellent written and oral communication skills.
- Strong numeracy and literacy skills.
If you are a motivated and organized individual with a passion for administration, we would love to hear from you. Please submit your CV and we will be in touch within 10 days to discuss your application. By submitting your CV, you consent to it being retained for use in connection with this and future relevant and/or similar vacancies. Full Privacy Notice can be found on our website. The role may be subject to credit & DBS checks.