Administrative Assistant

2 weeks ago

Leicester, Leicester, United Kingdom Office Angels Full time

{"h1": "Leasing Administrator Role", "p": "As a Leasing Administrator at Office Angels, you will be based in Billesdon and require your own transport due to the location. Your primary responsibility will be to facilitate the smooth transition of customers from the sales team to the final delivery of their leased vehicles, managing the process from order placement to delivery and ensuring all necessary post-delivery paperwork is completed, guaranteeing efficient operations and high customer satisfaction.", "ul": [{"li": "Review and verify sales orders before placing with suppliers."}, {"li": "Maintain customer communication throughout the finance process."}, {"li": "Coordinate vehicle delivery after completion of finance documents."}, {"li": "Ensure all post-delivery paperwork is submitted for timely payments."}], "h2": "Administrative Tasks", "ul": [{"li": "Handle PCN notices, communicating fees to customers."}, {"li": "Manage end-of-contract collections and part exchanges."}, {"li": "Oversee vehicle off-hire and post-lease purchase processes."}, {"li": "Manage chassis profit invoicing and ensure timely submission."}, {"li": "Input additional vehicle profits into Phoenix and invoice upon delivery."}], "h2": "Customer Service", "ul": [{"li": "Act as the point of contact for escalated customer inquiries or issues."}, {"li": "Provide professional and efficient customer service to maintain satisfaction."}], "h3": "Requirements", "ul": [{"li": "Experience in a similar role."}, {"li": "Proficiency in Microsoft Office and experience with CRM systems."}, {"li": "Strong customer service skills with attention to detail."}, {"li": "Ability to work both independently and collaboratively."}, {"li": "Excellent verbal and written communication skills."}]

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