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Sales Administrator

2 months ago


Leicester, Leicester, United Kingdom Office Angels Full time
Sales Administrator Job Description

We are seeking an experienced Sales Administrator to join our team in LE5. As a Sales Administrator, you will be responsible for a range of tasks including receiving and processing incoming orders, managing customer information, purchasing stock from suppliers, and invoicing customers.

Key Responsibilities:
  • Process customer orders via purchase orders, email, and phone calls into Sage.
  • Maintain the back-order report.
  • Communicate with customers to provide regular updates on any delays to their open orders.
  • Guarantee a high service level in communication and support to customers, while constantly trying to reduce delivery lead times.
  • Maintain customer databases on Sage.
  • Check orders and invoice data accuracy.
  • Update customer pricelists.
  • Liaise with other parts of the business when ordering products.
  • Respond to customer enquiries, including tracking parcels.
  • Stay up-to-date with the company's new products and features.
  • Answer incoming calls.
  • Manage filing systems.
  • Manage the sample room (sample cards and A4 samples).
  • Provide administrative support to Sales Managers.
Ideal Experience:
  • Proven work experience as a Sales Administrator or Sales Support.
  • Excellent organisational and multi-tasking skills.
  • Ability to prioritise workload.
  • Strong communication skills, excellent written and verbal English.
  • Proficiency in Microsoft Office, including Excel, Sage, and good typing speed.
  • Ability to work independently and in teams.
  • Accuracy and attention to detail, ability to work to deadlines.
  • Problem-solving skills.

The benefits of this role include career development and the opportunity to work with a reputable company like Office Angels.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.