Current jobs related to Customer Experience Executive - Hook, Greater London - Cinch Cars Limited
-
Ecommerce Customer Experience Advisor
3 weeks ago
Hook, Greater London, United Kingdom Cinch Cars Limited Full timeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various channels.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and...
-
Customer Experience Improvement Specialist
3 weeks ago
Hook, Greater London, United Kingdom Orka Financial Full time**About Orka Financial**We are a growing financial services company seeking a highly skilled Customer Service Operations Analyst to join our team. As a key member of our customer service department, you will play a critical role in analyzing and improving our customer service operations and processes.**Key Responsibilities:**Collect, analyze, and interpret...
-
Customer Service Representative
1 day ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...
-
Customer Service Representative
1 day ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...
-
Customer Service Representative
6 days ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...
-
Customer Service Representative
6 days ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.Key Responsibilities:Handle customer inquiries and resolve issues in a...
-
Customer Service and Logistics Coordinator
2 days ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service and Logistics ExecutiveOur client, a dynamic and growing company based in Hook, is seeking a highly skilled Customer Service and Logistics Executive to join their team.Key Responsibilities:Provide exceptional customer service through email, calls, and live chat, ensuring a positive experience for our clients.Handle customer queries and...
-
Customer Service and Logistics Coordinator
2 days ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service and Logistics ExecutiveOur client, a dynamic and growing company based in Hook, is seeking a highly skilled Customer Service and Logistics Executive to join their team.Key Responsibilities:Provide exceptional customer service through email, calls, and live chat, ensuring a positive experience for our clients.Handle customer queries and...
-
French Customer Service Representative
3 days ago
Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
-
French Customer Service Representative
3 days ago
Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
-
French Customer Service Representative
6 days ago
Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
-
French Customer Service Representative
6 days ago
Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
-
French Customer Service Representative
4 days ago
Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
-
French Customer Service Representative
4 days ago
Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
-
Sales Executive
2 weeks ago
Hook, Greater London, United Kingdom Step Ahead Recruitment Ltd Full timeJob Title: Sales Executive/Business Development ManagerCompany: Step Ahead Recruitment LtdJob Type: Full-timeIndustry: Landscaping ServicesJob Description:We are seeking a highly motivated and ambitious Sales Executive/Business Development Manager to join our team at a successful business in the landscaping services industry. Due to growth, we are looking...
-
Sales Executive
2 weeks ago
Hook, Greater London, United Kingdom Step Ahead Recruitment Ltd Full timeJob Title: Sales Executive/Business Development ManagerCompany: Step Ahead Recruitment LtdJob Type: Full-timeIndustry: Landscaping ServicesJob Description:We are seeking a highly motivated and ambitious Sales Executive/Business Development Manager to join our team at a successful business in the landscaping services industry. Due to growth, we are looking...
-
Customer Account Manager
3 weeks ago
Hook, Greater London, United Kingdom Office Angels Full timeJob Summary: We are seeking a highly skilled Customer Account Manager to join our team at Office Angels. As a key member of our customer account team, you will be responsible for managing customer relationships and driving business growth.Main Responsibilities:Develop and execute strategies to grow customer accounts and increase revenueForecast and monitor...
-
Business Development Executive
3 weeks ago
Hook, Greater London, United Kingdom Howett Thorpe Full timeAbout the RoleThis is a dynamic opportunity for an experienced sales professional to join a leading company in their field, Howett Thorpe, as a Business Development Executive. The successful candidate will be responsible for driving new business growth and re-engaging with lapsed trade accounts.Key ResponsibilitiesMeet and exceed sales growth targets by...
-
Executive Chef
4 weeks ago
Hook, Greater London, United Kingdom Blue Arrow Full timeJob Summary:We are seeking a highly skilled and passionate Chef to join our team at Blue Arrow. As an Executive Chef, you will be responsible for leading our culinary team and creating exceptional dining experiences for our guests.Key Responsibilities:Develop and implement new menu concepts and recipes that showcase our commitment to using only the freshest...
-
Executive Sous Chef
2 weeks ago
Hook, Greater London, United Kingdom Four Seasons Hotels and Resorts Full timeAbout the RoleWe are seeking a highly skilled and experienced Executive Sous Chef to join our culinary team at Four Seasons Hotel Hampshire.Key ResponsibilitiesAssist the Sous Chefs in the day-to-day management of the kitchen department.Co-supervise the Culinary team and ensure the smooth operation of all kitchen areas.Develop and implement new menu concepts...
Customer Experience Executive
3 months ago
Salary:
£28,000 plus 10% discretionary bonus
Location:
Hook, Hampshire
Shifts: 37.5 hours 5 days a week including everyotherweekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00
We're cinch.
Our mission is simple - remove the faff from buying and changing cars, giving customers more choice, with more ease.
That's it. We're putting drivers first and we've ripped up the rule book to make sure that happens.We're a customer-first ecommerce business with huge ambition, already driving exponential growth.
And we have an exciting roadmap of innovative products to grow our customer offering as preference for buying cars online grows.
You
We've attracted some of the smartest folks around. Right now, we need one more.
Do you have a faff-free filter? Do you like being part of energetic, open-minded and passionate teams? If you're ready to thrive in an accelerated growth environment, full of ideas and want to challenge the norm, you could be our new Customer Experience Executive.
Purpose of the role:
- To deliver a customer obsessed approach through every interaction ensuring the Customer gets a true understanding of the purpose of cinch.
- The role holder will achieve this through engaging Customer conversations and handling any Customer barriers to purchase.
Role Accountabilities:
- The role holder will have a passion for providing excellent service to Customers and be able to demonstrate and be proud of their success stories
- You will be looking for ways to improve customer satisfaction by proactively managing Customer needs and highlighting opportunities for development.
Relationships:
- As an executive in an exciting, transformational brand you'll be one of the only touch points to our Customers. Your ability to build relationships with those Customers and internal colleagues is vital to your success in your role.
Knowledge and Experience:
- Experience in Zendesk product solutions would be desirable, but not a necessity.
- Proven track record of achieving and exceeding customer service and productivity KPIs.
- Experience in Conversational Commerce such as LivePerson would be desirable.
- Experience in both customer services & financial services would be desirable.
- Proven ability to building strong working relationships
- Experience in sales through service would be desirable.
Personal Characteristics:
- Customer obsessed, determined to deliver world class service
- Calm, engaging but assertive personality to deliver a resolution
- Excellent attention to detail
- Confident in leading through ambiguity in a fastpaced environment
- Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability._
Pay:
Up to £28,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Onsite parking
- Referral programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Yearly bonus
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (required)
Work Location:
In person