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Customer Service Representative

2 months ago

Hook, Greater London, United Kingdom Mulberry Recruitment Full time
Customer Service Executive

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through every interaction.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide proactive support to customers through email, calls, and live chat.
  • Identify opportunities to improve customer satisfaction and implement solutions.
  • Build strong relationships with customers and internal colleagues.
Requirements:
  • Experience in customer service or a related field.
  • Proven track record of achieving and exceeding customer service KPIs.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, please submit your application.