French Customer Service Representative

3 days ago


Hook, Greater London, United Kingdom Office Angels Full time
French Speaking Customer Service Executive

Office Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.

Key Responsibilities:

  • Provide exceptional customer service to existing and potential clients in the B2B area
  • Communicate effectively with customers and external partners through written and phone correspondence
  • Interface between customers and logistics, supply chain, and product management teams
  • Monitor and improve customer service processes and KPIs
  • Manage data in ERP and CRM systems
  • Resolve customer complaints and issues

Requirements:

  • Experience in customer service or supply chain logistics
  • Proficiency in MS Office and SAP
  • Knowledge of CRM systems
  • Excellent communication and teamwork skills
  • Fluency in English and French (German is a plus)

Benefits:

  • Career progression opportunities
  • Pension scheme
  • Health scheme
  • Strong training program

Apply with your up-to-date CV and email it directly to Office Angels. Our client is able to interview ASAP for a quick turnaround.



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