French Customer Service Representative
2 days ago
Office Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.
Key Responsibilities:
- Provide exceptional customer service to existing and potential clients in the B2B area
- Develop and maintain strong relationships with customers and external partners through written and phone correspondence
- Act as the primary point of contact for customer inquiries and concerns
- Collaborate with Logistics, Supply Chain, and Product Management teams to resolve customer issues
- Monitor and improve customer service processes to ensure high service levels
- Manage customer data in ERP and CRM systems
- Investigate and resolve customer complaints in a timely and professional manner
Requirements:
- Previous experience in customer service or supply chain logistics is an advantage
- Proficiency in MS Office and SAP
- Experience with CRM systems
- Excellent communication and teamwork skills
- Fluency in English and French, with German being a plus
Benefits:
- Career progression opportunities
- Pension scheme
- Health scheme
- Strong training program
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We are an Equal Opportunities Employer.
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Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
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Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
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Hook, Greater London, United Kingdom Office Angels Full timeFrench Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Service Executive. This role offers a unique opportunity to join a forward-thinking company and contribute to its growth.Key Responsibilities:Provide exceptional customer service to existing and potential clients in the...
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