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Support Services Administrator
3 months ago
This is a temporary assignment for initially 12 months and you will be working Monday to Friday 8:30am to 4:30pm.
JOB PURPOSE AND SCOPE:
Provide a high quality, customer focused support service to Lincolnshire Police officers & staff.
This includes the co-ordination of the Force Internal Audit programme, supporting Abnormal Loads and Vehicle Recovery arrangements and ordering goods and services for a range of departments.
Demonstrate the force values at all times.All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics.
The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public.
CORE WORK AREAS:
- Coordination of the Force Internal Audit Plan which requires the post holder to be the point of contact between the Internal Auditors, Lincolnshire Police & OPCC. Coordination will include notifying Chief Officers, Heads of Departments and appropriate managers of planned audits and protocol. Ensuring that all draft internal audit reports are completed and approved by the relevant Chief Officer and producing and updating the Internal Audit Report
- Implementation Progress for the Joint Independent Audit Committee (JIAC), ensuring that all priority 1 and 2 recommendations from each internal audit report are updated accordingly.
- Assist with maintaining adequate stock and equipment at HQ including stationery and specialist policing consumables, liaising with HQ Depts and updating and maintaining records as appropriate.
- Assist Stores staff with the processing and distributing of uniform requisitions, against scale of issue entitlements. Maintain and update the computerised stock control system
- Generate purchase orders for goods and services including nonstock uniform, receipting when goods and services are delivered.
- Ensure that incoming goods are checked, receipted, and stored as appropriate. Highlight any issues in terms of quality or shortfall from purchase order quantities.
- Ensure appropriate records are maintained and provide management information and statistics when required.
- Provide support to the Vehicle Recovery Scheme Officer including deputising for them during holidays and other absences. This will involve direct contact with members of the public, Vehicle Recovery Operators, Police Officers and other police staff.
- Assist with administration of abnormal load notifications received from hauliers or other routing companies, ensuring they have given the required notice and all relevant information. Check the route requested for suitability and feedback any potential issues that may affect the move or any requirements for a selfescort.
- Arrange any police escorts required in liaison with the HQ Resource Management Unit and complete appropriate costings and paperwork in order that companies can be invoiced for the provision of police services.
- Liaise with Hauliers, Local Authorities and Highway Agency officials as appropriate
- Provide support as and when required to the wider department in delivering its key service objectives.
- Undertake general administrative tasks such as filing, database inputting, scanning and other related administrative tasks.
- The post holder will be required to carry out such duties as may be determined from time to time within the general scope of the post. Duties and responsibilities outside the general scope of the post will only be required with the further consent of the post holder.
PERSON SPECIFICATION
- B/TEC / NVQ Level 1 in Business Administration or equivalent or substantial experience in a similar role
- Demonstrates experience of working within an office environment
- Experience of ordering and maintaining stock
- Experience of dealing with members of the public
- Planning, coordinating and prioritising abilities
- Good organisational skills
- Ability to use own initiative and make decisions
- Ability to develop strong working relationships and operate within a mutlifunctional environment
- Good communication and interpersonal skills
- Experience of working with mínimal supervision, organising and prioritising own workload.
- Demonstrate a strong commitment to delivering a high standard of service with an emphasis on quality at all times
- Must have an adaptable and flexible approach, with a willingness to learn
- Full driving licence
To speak to a recruitment expert please contact Lynette crisp