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Administrative Support Specialist

2 months ago

Lincoln, Lincolnshire, United Kingdom Ministry of Justice Full time
Job Summary

This role is responsible for providing administrative support within the Probation Service, ensuring efficient processes and maintaining administration systems to promote team and Divisional objectives.

Key Responsibilities
  • Case Administration: Set up and maintain accurate information on relevant databases, ensuring effective administration of referrals and relationships between offender management, victims, interventions, and external agencies.
  • Record Management: Prepare, maintain, and collate case and other records, files, and management information in accordance with required standards.
  • Communication: Receive and distribute information and communications in an appropriate manner, providing cover for an effective and efficient reception and telephone enquiry service.
  • Specialist Support: Act as a single point of contact within the unit for specialist areas of work, dealing fairly and effectively with people on probation, some of whom may be in crisis or distress.
  • Enforcement Administration: Carry out enforcement administration as required, including making practical arrangements for the implementation of the Sentence Plan.
  • Resource Management: Maintain appropriate systems to ensure the effective use of general unit resources, making recommendations for improvement as necessary.
  • Visor Administration: Undertake specific Visor administration tasks in accordance with procedures.
  • Meetings and Support: Attend meetings as appropriate, providing support and taking minutes as required.
  • Health and Safety: Ensure all activities are conducted in accordance with Health and Safety policies and procedures.
  • Cover and Support: Provide cover within the unit and to other units within the LDU and Division as appropriate.
  • Safeguarding: Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
  • Pro-Social Modelling: Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenging anti-social behaviour and attitudes.
Requirements

The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. An ability to fulfil all spoken aspects of the role with confidence through the medium of English is required.