Carefirst Information Assistant

2 weeks ago


Cardiff, Cardiff, United Kingdom Recroot Ltd Full time
Recroot are looking for a CareFirst Information Assistant to join our client based with Cardiff Council

This role is starting asap, working Mon to Fri up to 37 hours a week in an ongoing contract

CareFirst is the case management system used by social services and communities staff to record their service user information. The system also provides key performance indicators. The CareFirst Information Assistant provides assistance and support to end users of the CareFirst system. This position will until 31ST March 2024.


To provide a single point of contact for internal / external users of CareFirst to log, expedite and, where applicable, resolve their queries or problems.

What We Are Looking For From You We are looking for a dynamic, enthusiastic, confident person to join a small team in helping to provide a single point of contact for Children's Services internal users of the current social care electronic case record system CareFirst.


The successful person will be expected to set up new users and organisations on the system as well booking staff on to the appropriate training sessions.

Duties will also include, logging, expediting and, where applicable, resolving queries or problems from users and various data cleansing of records.


Job Types:
Full-time, Temporary contract, Fixed term contract

Contract length: 6 months

Salary:
£11.39 per hour

Schedule:

  • Monday to Friday

Work Location:
One location

Reference ID: 800468

Expected start date: 13/02/2023

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