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Resource Assistant

3 months ago

Cardiff, Cardiff, United Kingdom Cardiff Council Full time

About The Service

An opportunity has arisen within the Business Support Team to assist in the provision of business support to 24/7 Services management team.

These services include Telecare, Meals on Wheels and the ARC (alarm receiving centre)

About the job
The role will undertake various duties which will assist in coordinating

  • Performance Management Framework. This includes accurately collating and reporting monthly and adhoc report
  • Analysing data to help identify trends
  • Quality Systems and processes assisting and organizing corporate and departmental processes inline with requirements from the criteria to ensure accreditations are maintained
  • Minute taking / scheduling meetings
  • Business Planning ensuring document is maintained and updated as and qhen required
  • Business Continuity
  • Liaising and dealing with a variety of enquiries from stakeholders internally and externally

What We Are Looking For From You
Good interpersonal skills - To be able to communicate effectively with a wide range of customers and colleagues.

  • Team Working
  • Analytical skills
  • Advanced knowledge of excel
  • To be able to plan and prioritise workload
  • Proven IT skills
  • Flexibility
  • Commitment

Additional information
This vacancy is suitable for post share.

  • Application Guidance
  • Behavioural Competency Framework

Additional Information:

  • Employee Charter
  • Recruitment of Ex-Offenders
  • Privacy Notice

Job Reference:
RES01052