Current jobs related to Cardiology Outpatient Administrator - Oxford, Oxfordshire - Oxford University Hospitals NHS Foundation Trust


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    Job OverviewWe are seeking a highly skilled and motivated Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust.The successful candidate will be responsible for providing exceptional patient care and administrative support to our cardiology outpatient department.Main ResponsibilitiesCommunicate effectively...


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    Job OverviewWe are seeking a highly skilled and motivated Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust.The successful candidate will be responsible for providing exceptional patient care and administrative support to our cardiology outpatient department.Main ResponsibilitiesCommunicate effectively...


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    About the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Cardiology Outpatient Administrator to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our team, you will be responsible for providing administrative support to our cardiology department, ensuring the smooth operation of our outpatient services.Key...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Outpatient Administrator to join our team at the Oxford University Hospitals NHS Foundation Trust. As a key member of our Cardiology department, you will play a vital role in ensuring the smooth operation of our outpatient clinics.Key ResponsibilitiesCoordinate patient appointments and...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Outpatient Administrator to join our team at the Oxford University Hospitals NHS Foundation Trust. As a key member of our Cardiology department, you will play a vital role in ensuring the smooth operation of our outpatient clinics.Key ResponsibilitiesCoordinate patient appointments and...

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  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Outpatient Administrator to join our team in the Oxford Heart Centre. As a key member of our OCMR team, you will play a vital role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesCoordinate patient appointments and procedures, ensuring timely and efficient...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Outpatient Administrator to join our team in the Oxford Heart Centre. As a key member of our OCMR team, you will play a vital role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesCoordinate patient appointments and procedures, ensuring timely and efficient...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Outpatient Administrator to join our team in the Oxford Heart Centre. As a key member of our OCMR team, you will play a vital role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesCoordinate patient appointments and procedures, ensuring timely and efficient...

Cardiology Outpatient Administrator

3 months ago


Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

We are looking for 1 full time Outpatient Administrator to join our friendly Outpatient Administration team in the Oxford Heart Centre.


Applicants will be customer focused, flexible, motivated and pro-active with the ability to support the immediate team and wider directorate.

This post will be both very challenging, interesting and attention to detail is required.

Personal and team development is encouraged and supported and the post holders will be motivated, reliable and flexible. NHS experience is desired, but not essential as full training will be given.

  • Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients or imaging
services.

  • Convey any changes to appointments sensitively with clear explanations for movement.
  • Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner.
Ensure that all appointments are checked in/out and that appropriate coding is completed to ensure Trust income is secured.

  • Participating in all mandatory training including all training regarding 18wk patient pathways
management

  • Provide full clinic preparation for patient notes. Liaising with medical records and staff
within the hospital to ensure that all notes and referral letters are available for clinic at
least 24hrs before clinic, including all necessary information for the appointment (last
letter, diagnostic results)

  • Coordinate requests from patients, carers and healthcare workforce staffs to book clinical procedures in isolation or in combination with other procedures or outpatient consultations. (Contacts include those within the Trust, Primary Care and other
secondary/tertiary centres.)


The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.


Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.

Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

  • Key Responsibilities


Coordinate requests from patients, carers and healthcare workforce staffs to book clinical procedures in isolation or in combination with other procedures or out-patient consultations.

(Contacts include those within the Trust, Primary Care and other secondary/tertiary centres.)

  • Liaise with multidisciplinary team to assist the prioritisation of clinical procedures. Book procedure arrangements into EPR and other systems at times appropriate to
individual patient request, clinical priority and procedure & electro-medical equipment availability.

  • Use knowledge of clinical procedures and booking systems to resolve appointment arrangement conflicts and minimise patient journeys for multiple procedures.
  • Communicate politely and effectively enquiries from patients, healthcare staff, carers and others, courteously receiving patients and carers booked for outpatients or imaging
services.

  • Convey any changes to appointments sensitively with clear explanations for movement.
  • Maintain high levels of customer service at all times delivering compassionate excellence
  • Provide appropriate information and instructions to patients and carers and healthcare staff regarding a range of cardiac physiology clinical procedures.
  • Enter relevant clinical and demographic information into clinical database system (Datacam/Solus) or other PC based systems (E.G. Microsoft Access/Excel).
  • Sorting incoming post and taking appropriate action
  • Use knowledge of National and local waitingtime standards and liaise with clinical staff to ensure breach does not occur.
  • Use appropriate EPR functions to locate and list patient appointment arrangements.
  • Arrange patient transport/translators where appropriate in line with Trusts protocol.
  • Take part in the covering of reception area welcoming patients and ensuring they are checked in and out of clinic in a professional and courteous manner.
Ensure that all appointments are checked in/out and that appropriate coding is completed to ensure Trust income is secured.

  • Ensure full patient clinic lists are updated and generated a minimum of 24 hrs prior to clinicProvide full clinic preparation for patient notes. Liaising with medical records and staff within the hospital to ensure that all notes and referral letters are available for clinic at
least 24hrs before clinic, including all necessary information for the appointment (last letter, diagnostic results