Customer Services Advisor

2 weeks ago


Saint Peters, Kent, United Kingdom Halfords Full time
Age 22+ £10.20 per hour + performance related bonus

  • Age 21 £9.60 per hour + performance related bonus
  • Under 21 £8.20 per hour + performance related bonus
This position is based at our Margate (Thanet) store. Core hours are 20 per week plus overtime.

Love all things motoring and cycling? Great with customers?


Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role.

Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all


You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer.

This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.

We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently.

Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.


We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.


We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits.

As well as holiday and contributory pension, you can expect to enjoy:

  • 25% off most of our products in Halfords Retail stores and online
  • Amazing discounts of up to 60% on your garage bills at Halfords Autocentre
  • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
  • At least 25% colleague discount at Tredz
  • Life assurance
  • Uniform
  • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
  • Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
  • Fantastic Trade Price Bike Scheme buy one bike per year from a range of bikes which have been significantly reduced
  • Option to join our Sharesave scheme: save to purchase shares at a 20% discount
  • Cycle2Work scheme
  • Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainyday fund for the future
  • Health Cash Plan claim cash back towards your healthcare costs and get access to health and wellbeing services
To be successful in this role you will need:

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends

Ideally, you'll also have the following:

  • Some knowledge and skills in car parts fitting and cycle repair
  • Some experience of working towards and achieving sales targets
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility.

We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business.

Join us and be part of our success story in getting the nation safely back on the move.
  • Service Advisor

    2 weeks ago


    Saint Peters, Kent, United Kingdom Dumpton Park Garage Full time

    At Dumpton Park Nissan we are looking for a Service Advisor to join our friendly and busy service team.This is a fantastic opportunity for someone looking for a new and exciting challenge. It is a fast paced and enjoyable customer facing role.You will be working within a small and friendly aftersales team, as part of the role you will need to meet and greet...

  • Hse Advisor

    2 weeks ago


    Saint Peters, Kent, United Kingdom Integrate Engineering Resources Full time £250

    Discipline: HSE Advisor Location: Isle of Grain Days: PAYE Pay rate £250 per day worked Lodge Allowance - £50 per day worked Hours: 10 hour shifts Monday to Friday, some weekend work available Contract: 4 Months About us: Integrate Engineering Resources Ltd provides a dedicated recruitment service to the Engineering Construction sector. Our specialist...

  • Customer Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Vue Full time

    MOVIE LOVERS WANTED - CUSTOMER ASSISTANT AT VUE THANET WHAT YOU'LL BE DOING Join the team at Vue Thanet, a 10 screen cinema located within the Westwood Cross shopping and leisure complex. If you're passionate about great customer service, this is the place for you. Recommend films, up-sell premium seating options, and share the latest deals on drinks...


  • Saint Peters, Kent, United Kingdom Kent County Council Full time

    Advert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...


  • Saint Peters, Kent, United Kingdom Kent County Council Full time

    Advert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...

  • Arboriculture Manager

    2 weeks ago


    Saint Peters, Kent, United Kingdom Commercial Services Full time

    Brand: Landscape Services Role: Arboriculture Manager Salary: 37, ,000 per annum Location: Kent (on-site working) The Role As an Arboriculture Manager at Landscape Services, you'll play a pivotal role in our management team. Your mission will be to lead and expand a dynamic team dedicated to delivering top-notch tree care and inspections, ensuring...


  • Saint Peters, Kent, United Kingdom Morgan Jones Full time

    Service Desk Coordinator Broadstairs Salary - £25,200 Per Annum (pro-rata) Full-time hours - Monday to Friday, 8.30 am - 5pm Maternity Cover month contract to start ASAP. Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves...


  • Saint Peters, Kent, United Kingdom Morgan Jones Full time

    Service Desk Coordinator Broadstairs Salary - £25,200 Per Annum (pro-rata) Full-time hours - Monday to Friday, 8.30 am - 5pm Maternity Cover month contract to start ASAP. Do you have Service Support Coordinator experience? Are you used to operating at a fast pace with great accuracy? Our client is a leading Kent-based maintenance provider which serves...


  • Saint Peters, Kent, United Kingdom Connect2Kent Full time

    Connect2Kent are currently seeking for a Customer Relations Assistant to join an on-going temporary assignment for Kent County Councils Adult Education Team. Based in Broadstairs, Kent- £11.30 per hour Monday to Friday 95pmJob Purpose:Client Financial Services implement policies and legislation associated with the financial requirements of supporting...


  • Saint Peters, Kent, United Kingdom Trapeze Recruitment Services Limited Full time

    Company Profile A leading global company in the industry, operating with a wide network of distribution channels. Headquartered in Broadstairs, occupying a 4.5-hectare site with cutting-edge manufacturing and research facilities. Role and Responsibilities Oversee the testing and validation of inkjet inks in OEM systems to ensure optimal print results for...


  • Saint Peters, Kent, United Kingdom Trapeze Recruitment Services Limited Full time

    Company Profile A global leader in what they do, with worldwide distribution channels. Their headquarters are in Broadstairs, on a 4.5-hectare site incorporating high-tech manufacturing and research and development facilities. Role and ResponsibilitiesManaging the testing and validation of inkjet inks within OEM systems and assessing products deliver print...

  • Design Engineer

    2 weeks ago


    Saint Peters, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    General duties to include: Applies theories and principles to both simple and complex work including the design, product characteristics and documentation necessary to produce a quality product. Evaluates existing products for re-design based on issues raised by customers, vendors or internal team. Assesses functions to determine whether new product would...

  • Service Technician

    2 weeks ago


    Saint Peters, Kent, United Kingdom Stagecoach Group Full time

    Salary Engineering Service Technician – Thanet We are looking for an experienced Service Technician to join our Thanet team. Typical annualised earnings of over £36000 annual £17.99 hourly Guaranteed 39 minimum hours with overtime potentially available You'll be one of up to 9 technicians who maintains and repairs a modern and varied fleet of...


  • Saint Peters, Kent, United Kingdom Kent County Council Full time

    AdvertApprentice Client Financial Services Officer - Level 3Starting salary £192.40 per week | Fixed Term Full Time, 37 hours per week for 18 months |A Kent County Council Apprenticeship will give you the opportunity to earn a real salary and gain a real qualification whilst gaining valuable workplace skills and experience.An opportunity has arisen for an...


  • Saint Peters, Kent, United Kingdom Trapeze Recruitment Services Ltd Full time

    Company:Working for a well-established industrial agriculture and plant factory, you can join a proactive and innovative team.Role Summary:Reporting to the Commercial Manager, you will be responsible for nurturing productive customer relationships to drive sales and profitability through sales activities and market data analysis.Key...


  • Saint Peters, Kent, United Kingdom Chartwell House Care Home Full time

    Join Our Team as a Bank Receptionist & Administration Assistant at Chartwell House Care Home by Boutique Care Homes0 hour contractAbout Boutique Care HomesAs the care home's Receptionist & Administration Assistant, you will serve as the first point of contact for visitors, residents, and team members. Your role is pivotal in creating a welcoming and...

  • Casino Manager

    2 weeks ago


    Saint Peters, Kent, United Kingdom Grosvenor Casinos Full time

    Casino Manager - Gaming - BroadstairsCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an...

  • Admin Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Connect2Kent Full time

    Connect2Kent are currently seeking for a Admin Assistant/Client Financial Services Officer to join an on-going temporary assignment for Kent County Council Customer Relationships Team Based in office in Broadstairs- £10.05 per hour Monday-Friday 9:0017:00Job PurposeSkills A positive individual who engages well with colleagues and fosters excellent team...

  • General Manager

    2 weeks ago


    Saint Peters, Kent, United Kingdom 360 Resourcing Solutions Full time

    General Manager Broadstairs Basic Salary of £30,900 + Store based performance bonus (Realistic OTE of £45,000+) My client is looking to recruit an exceptional General Manager with a strong sales management background to take over the day to running of a multi million pound turnover store located in Broadstairs paying £30,900+ Basic and OTE £45k+...

  • Team Member

    2 weeks ago


    Saint Peters, Kent, United Kingdom Next PLC Full time

    Title:Team MemberLocation: ThanetHours:11.50 hrsContract:PermanentAbout the team:Working as part of a fast-paced store team, your top priority will be to locate, pack and promptly process stock, ensuring it's beautifully presented to our customers. When you're needed to work on the salesfloor, your outstanding customer service skills will shine through. In...