Customer Support Assistant

2 weeks ago


Saint Peters, Kent, United Kingdom Kent County Council Full time
Advert

The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities.

Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older people.

To deliver all this, we need the right people serving our customers. Prior library experience isn't essential - it's much more important that you're friendly, outgoing and approachable.


If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.


30 hours per week are worked across a range of hours including weekends/every Saturday, and you may be required to undertake periods of lone working, as well as working at other locations across the Thanet Library district.

As a Kent County Council employee you will enjoy the following great benefits:

  • 27 days annual leave rising to 29 after 5 years, plus bank holidays.
  • Competitive salary.
  • Local Government Pension Scheme.
  • Opportunities for training and professional development.
  • A wide range of health and wellbeing support.
  • Good work/life balance.
  • Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.
This post is considered by KCC to be a customer-facing position.

The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.

The appropriate standards are set out in the Job Description/Person Specification.

Applicants to previous Customer Support Assistant vacancies in the past 6 months who have been unsuccessful need not apply.
Interview dates: 31st May 2023 & 2nd June 2023

Start date: 1st July 2023

Contact Details
For more information on this role, please contact:
Liam Malcolm (Customer Service Officer), on or Tracey Brown, Customer Service Officer on

About The Company

  • Saint Peters, Kent, United Kingdom Kent County Council Full time

    Advert The work of the library service is hugely rewarding and every day the front of house teams make a difference to the lives of their customers and local communities. Libraries have a lot more to offer than just books; with reading groups, talks and exhibitions there are activities for every age group - from Baby Rhyme Time to internet classes for older...

  • Customer Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Vue Full time

    MOVIE LOVERS WANTED - CUSTOMER ASSISTANT AT VUE THANET WHAT YOU'LL BE DOING Join the team at Vue Thanet, a 10 screen cinema located within the Westwood Cross shopping and leisure complex. If you're passionate about great customer service, this is the place for you. Recommend films, up-sell premium seating options, and share the latest deals on drinks...


  • Saint Peters, Kent, United Kingdom Ripplevale School Full time

    At Ripplevale School, we are looking for an enthusiastic, highly motivated and resilient Learning Support Assistant at our Lower School in Broadstairs for our Primary pupils. If you are passionate about working with children with ASD, then this role is for you.The post is full time Monday to Friday , term time only, plus 70 inset hours which presently...


  • Saint Peters, Kent, United Kingdom Protocol Education Full time

    Permanent position41 hours per week, All Year Round.We are working with a school who is looking for dedicated people to start their career in Social Care. Our Residential Support Worker position does not require any previous experience and you will be trained by our in-house trainers in a nationally recognisedNVQ level 3 award. This position will provide you...

  • Learning Mentor

    2 weeks ago


    Saint Peters, Kent, United Kingdom Classroom Support Full time

    We are recruiting on behalf of a small but lovely SEN school in Broadstairs for a number of Learning Support Assistant's to start on a long-term supply basis.The school is a small special SEN school based in Broadstairs for children with Social, Emotional, Mental Health and Learning Difficulties. Many of the pupils have ASD, ADHD or other difficulties such...


  • Saint Peters, Kent, United Kingdom Trapeze Recruitment Services Limited Full time

    Company Profile A global leader in what they do, with worldwide distribution channels. Their headquarters are in Broadstairs, on a 4.5-hectare site incorporating high-tech manufacturing and research and development facilities. Role and ResponsibilitiesManaging the testing and validation of inkjet inks within OEM systems and assessing products deliver print...


  • Saint Peters, Kent, United Kingdom Halfords Full time

    Age 22+ £10.20 per hour + performance related bonus Age 21 £9.60 per hour + performance related bonus Under 21 £8.20 per hour + performance related bonusThis position is based at our Margate (Thanet) store. Core hours are 20 per week plus overtime.Love all things motoring and cycling? Great with customers?Your knack with customers and boundless enthusiasm...


  • Saint Peters, Kent, United Kingdom Trapeze Recruitment Services Limited Full time

    Company Profile A leading global company in the industry, operating with a wide network of distribution channels. Headquartered in Broadstairs, occupying a 4.5-hectare site with cutting-edge manufacturing and research facilities. Role and Responsibilities Oversee the testing and validation of inkjet inks in OEM systems to ensure optimal print results for...

  • Retail Assistant

    4 weeks ago


    Saint Peters, Kent, United Kingdom PRIMARK Full time

    Location: Primark WWXSalary: £12Employment type: TemporaryJob type: WeekendContracted hours: 8 per weekShift pattern: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interviewBecause the opportunities are endlessHere at Primark, we love to do things our way. Because we help our customers keep up with high...

  • Operations Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Blaze Signs LTD Full time

    Blaze Signs are leaders in retail signage and one of the largest sign makers in Europe. We provide our customers with a complete retail signage solution, from planning and design, through to installation and maintenance.Blaze is now looking for a 10 month fixed term contract (maternity cover) Operations Assistant to join our team in Broadstairs, Kent to...

  • Sales Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Deichmann Full time

    Westwood Cross - Sales Assistant - Part TimeJob reference: Full time/Part time: Various contracts available Location: 13 Westwood Cross, Margate Road, Broadstairs, CT10 2BF Start date: Immediately Purpose: Deichmann have an exciting new opportunity with an immediate start for a Part-Time Sales Assistant to join the team. In return for your hard work, you...

  • Marketing Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom The Q2 Signature Group Ltd Full time

    WE HAVE A VERY EXCITING OPPORTUNITY TO JOIN OUR TEAM WORKING WITHIN THE COMPETITIVE WORLD OF RECRUITMENT.You will be responsible for supporting the marketing operations of the company to enhance the local, regional and national profile of our organisational brand, our companies are Quick2Care, Quick2Hire and Quick2Clean. You will support the marketing...


  • Saint Peters, Kent, United Kingdom The Royal British Legion Full time

    The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We've been here since 1921 and we'll be here as long as they need us.Our Values and BehavioursDoes the following describe you? A desire to provide a great customer service and support Enjoy...


  • Saint Peters, Kent, United Kingdom UK Software Ltd Full time

    About UsWe are an established and respected software company located in Broadstairs, Kent, specializing in Records Management solutions. Our expertise lies in delivering solutions tailored for high-risk organizations focusing on information security and audibility crucial for regulatory compliance related to sensitive data. Our client base includes law...

  • Support Worker

    2 weeks ago


    Saint Peters, Kent, United Kingdom Rikama Education Full time

    Rikama Education Ltd are currently working with an SEN school in the Broadstairs area that require Support Workers who have a background of working with students with either ASD, Challenging Behaviour and or Mental health conditionsAs such we are looking for an individual that has come from a SEN School or PRU that has been an Teaching Assistant, HLTA or...

  • Care & Support Worker

    2 weeks ago


    Saint Peters, Kent, United Kingdom Superior Healthcare Full time

    Care& Support WorkerLocation: Thanet£12.00-£14.52 an hour Superior Healthcare is urgently seeking experienced care assistants who want the variety offered by working for an agency to join their team .We have an influx of support work available in Thanet and surrounding areas. Superior Healthcare is a leading healthcare agency with more than 100 care...

  • Social Work Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Kent County Council Full time

    Advert We have an exciting opportunity within East Kent Children in Care Service for Social Work Assistants.Posts are full time (37 hrs per week) for a fixed period of 6 months,East Kent Children in Care Service have 2 offices based in Broadstairs and Whitstable. These roles will be based at St Peters House and Brook House and will support the wider...

  • Admin Assistant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Connect2Kent Full time

    Connect2Kent are currently seeking for a Admin Assistant/Client Financial Services Officer to join an on-going temporary assignment for Kent County Council Customer Relationships Team Based in office in Broadstairs- £10.05 per hour Monday-Friday 9:0017:00Job PurposeSkills A positive individual who engages well with colleagues and fosters excellent team...

  • Assistant Accountant

    2 weeks ago


    Saint Peters, Kent, United Kingdom Reed Accountancy Full time

    Reed Accountancy & Finance are currently supporting our client based on the outskirts of Broadstairs who are looking for a temporary Assistant Accountant to support during seasonal pressures are currently looking for an assistant accountant for a 3 monthcontract.The duties: Assist in the preparation of management accounts including forecasting, cashflow and...

  • Support Worker Thanet

    2 weeks ago


    Saint Peters, Kent, United Kingdom Wolf Healthcare Full time

    Are you wanting to work for one of the UK's leading health care providers with adults with Learning and Physical Disabilities? Do you want to work for a company that values and invests in your development? Then this is the position for youWe are recruiting for Support Workers offering full time, permanent contracts 37 hours per week based in Thanet CT9....