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Polish Speaking- Customer Support

3 months ago

Totton, Hampshire, United Kingdom Barna Shields Recruitment Full time

MUST BE FLUENT IN POLISH

£24,000 - increasing to £25,000 after probation

Permanent


A new opportunity has arisen working for a large global organisation within their contact centre, working to assist customers with product queries delivering a high level of service.


Previous call centre experience is essential in this advisory position based in Southampton, or customer service experience within a technical product environment.

You must be able to speak English and Polish fluently.

Hours:
Monday - Friday 07:30am - 16:30.

Duties will include:

  • Resolving basic customer enquires with generic responses and problem solving more technical queries.
  • Continually improving knowledge of new company and product technologies so you can give the best customer service.
  • Identifying reoccurring problems and reporting them to the correct department.
  • Working closely with technical services.
The successful Polish speaking Customer Service Advisor will have:

  • Experience of working in a customer focused environment, ideally contact centre, or a technical product retail store.
  • A confident telephone manner
  • Fluent in English & Polish with strong communication skills (both written and verbal)
  • The ability to organise and manage own workload
  • Work well under pressure, remaining calm and professional.
Benefits for the Polish speaking Customer Service Advisor include:

  • Private Healthcare and Dental scheme
  • Free parking
  • Social distancing office space
  • Full training plan (executed through video calls)

Job Types:
Full-time, Permanent

Salary:
£24,000.00 per year

Benefits:

  • Free parking

Schedule:

  • Monday to Friday

Language:

  • Polish (required)

Work Location:
One location

Reference ID:
VR/07719