Administrative Support Specialist

2 months ago


Totton, Hampshire, United Kingdom Southern Health NHS Foundation Trust Full time
About the Role

We are seeking an experienced Administrative Support Specialist to join our team at Southern Health NHS Foundation Trust. The successful candidate will provide administrative support to our outpatient services in Community Hospitals across South West Hampshire.

Key Responsibilities
  • Provide exceptional customer service to patients and service users at all times.
  • Manage reception services for Southern Health NHSFT outpatient clinics at various hospital sites on a rota basis.
  • Prepare patient case notes for appointments and ensure accurate data entry.
  • Book hospital appointments for patients using Electronic Patient Record System (EPR) and e-Referral IT service.
  • Undertake general administrative support, including scanning, filing, and opening of post.
  • Provide management information to report reasons for appointment delays and clinic cancellations.
About Us

Southern Health NHS Foundation Trust is one of the largest NHS Foundation Trusts in the UK, specializing in mental health and learning disabilities, as well as offering physical health community-based services. We are committed to providing the best possible healthcare to our patients and communities.

Person Specification
  • GCSE/O'Level standard or equivalent Maths and English to grade C and above.
  • Word-processing qualification (ECDL or similar).


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