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Suit Specialist

3 months ago

ChesterleStreet, Durham, United Kingdom Massimo Dutti Full time

Job Title

SUIT SPECIALIST

Full time Position

Reporting to
Department Manager

Key

Responsibilities

  • Build relationships with customers.
  • Engage and interact with customers acting as the perfect ambassador of the Brand.
  • Responsible for suiting to generate synergies with the customers.
  • Train the team in alterations and tailoring.
  • Maintain tidy and organize the Personal Tailoring area will be the priority.
  • Maintain a professional and productive work environment.
  • Implement suggestive selling and work with other fashion advisors.
  • Handle the personal tailoring orders, making the alterations and submitting the order through TGT correctly.
  • Follow up the orders keeping in touch the customer.
  • Learn the numerous fashion styles and fit variances amongst different products and keeping them displayed properly.
  • Understand company's promotions, presentation and selling techniques.
  • Support the management team providing customer service and maintaining the standards of the store according business needs.
  • Handle all customer concerns in a proactive and positive manner.
  • Maintain the department, minimize clutter and ensure merchandise fixtures are organized and fullystocked.
  • Provide a positive shopping experience for our customers.
  • Being in charge of the training of the rest of the team making sure that the department will keep performing in case he/she is not in the store.

Skills and Attitudes

  • Great communication skills both written and verbal
  • Great listening skills
  • Ability to multitask
  • Fast learner
  • Able to follow instructions and guidelines
  • Good impact and influence
  • Proactive attitude

Experience and Qualifications

  • Experience dealing with customers is desirable
  • Knowledgeable about suiting and tailoring garments

This job description is designed to help you understand your role better and to improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things that you may be required to do and maybe required to take on additional tasks.

Job Types:
Permanent, Full-time

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift
  • Weekend availability

Application question(s):

  • What are your salary expectations?
  • Do you have the right to work in the UK?
  • Do you have notice period?

Work Location:
In person