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Business Development Manager
3 months ago
Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers.
At Citron Hygiene, we have created a fun, inclusive, collaborative, and team-oriented culture.We are completely committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out.
The Business Development Manager (BDM) is responsible for driving increase s in sales revenues , growing revenue within our existing customer base and the retention of their assigned accounts .
They will do this by the identification and winning of business opportunities within a defined sales territ ory /assigned accounts to achieve set targets by managing ongoing customers relationships .
Manage existing client relationships within the assigned accounts by attending pre-booked client care appointments and using the Citron sales process and defined pricing and policies of Citron, grow and retain the portfolio revenue in line with company expectations .
Present, promote and sell the Citron Hygiene service to new and lapsed prospects by identifying new opportunities within the UK, attending pre-booked sales appointments, and using the Citron sales process and defined pricing and policies of Citron to gain new contracts .
Works closely with the Customer Success team, Major Accounts/Channel Inside Account Managers and Marketing team as well as regional operations, IT and other team members to enhance the service offering available to new and existing customers.
Attend internal meetings and training full prepared with relevant customer data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards are required by Citron for customer service, hygiene, and environmental consciousness are maintained .
Follow Citron policies for team members, especially but not limited to the Commercial DOA, pricing book, SFDC policies, tender and bidding processes and standard codes of ethics and health and safety that ensure Citron is a great place to work for all team members .
Carry out market research and maintain knowledgeable about the hygiene market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate .
_________________________________________________________________________________ ______2+ years of a proven track record within a Business Development environment of driving revenue , growth and retention through existing client base and new logo acquisitions.
Must hold a UK Driving Licence and have the ability to travel within the UK to attend meetings with overnight stays if needed.
National travel is expected with this role, including London and surrounding areas .Able to understand and use Sales Related IT systems (Salesforce.
Education equivalent to a bachelor's degree in commerce and/or business studies preferred, or the equivalent in related work experience.
Understanding of different sales channels within the wider market environment, defined by Citron as third party/cleaning, public sector and commercial .
Strong at building relationships, account management, communication, problem solving, negotiation and interpersonal skills.Broad business acumen with strong analytical, decision making, and problem-solving skills.
Demonstrates the ability to work in a matrix management environment working closely with sales colleagues in internal, regional, and strategic teams as well as operations, marketing, sales operations, finance, bid team, health and safety and compliance to achieve the business goals.
In addition, reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position.
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