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Receptionist

3 months ago

York, York City, United Kingdom The Judge's Lodging Full time

Job Ref:
THW5747

Branch:
The Judge's Lodging

Location:
The Judge's Lodging, York

Salary/Benefits:
Competitive salary with great benefits

Contract type:
Permanent

Hours:
Full Time

Hours per week:35

Posted date:23/06/2023

Closing date:25/07/2023

We're looking for a Receptionist to be the public face of busy Inn
You'll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes.

Our Receptionist is a vital part of our guests' journey, you will likely be the first and last point of contact they have in our hotel.


Your day to day;

  • Greeting everyone of our guests with a welcoming smile
  • Efficiently helping guests whilst the checking in and out
  • Providing the highest level of hospitality
  • Upselling of rooms and other facilities
  • Informing the guests of the Inns facilities, offering advice and assistance when necessary

Who are we looking for?


As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression.

You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.


To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.


If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you.


In return, we are offering a rewarding role with scope for career progression along with;

  • A competitive salary, negotiable dependent on experience
  • Wagestream the ability to access up to 40% of your wages as you earn them each week
  • 28 days annual leave (rising to 33 days after 5 years)
  • Health cash plan
  • Generous employee discounts
  • Life assurance
  • Bespoke training programmes accessible to all
  • An engaging supportive work environment


The Judge's Lodging is in the heart of the historic city of York and known for its character, locally sourced food and fantastic range of real ales, gin and whisky.

With a busy restaurant, bars and guest rooms, customer service is central to everything and our team is key to our success.

It is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years.

Its inns, hotels and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.