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Receptionist at JCT600

3 months ago

York, York City, United Kingdom JCT600 Full time

Receptionist at JCT600

In the role of Receptionist at JCT600, you will be tasked with managing all incoming calls with a high level of professionalism and effectiveness. Your primary responsibilities will include directing callers to the correct departments and ensuring an exceptional customer experience. Furthermore, you will welcome guests, offer assistance, and ensure their comfort during their visit.

Maintaining an exemplary standard of customer service, complying with company policies, and approaching your duties with enthusiasm and commitment are essential.

Key Responsibilities:

  • Engaging with customers and the public courteously and with integrity.
  • Responding to phone inquiries promptly while adhering to company protocols.
  • Greeting visitors with professionalism and courtesy.
  • Accurately recording and distributing messages.
  • Providing refreshments and ensuring comfort for customers waiting on-site.
  • Overseeing the switchboard and outgoing calls for performance analysis.

Qualifications:

  • Outstanding communication abilities.
  • Strong telephone manners and relationship-building skills.
  • Exceptional personal presentation.
  • Customer-oriented mindset.
  • Proactive and passionate work approach.

Why Choose JCT600:

In our pursuit of being the best workplace, we provide a competitive salary, life insurance, a pension scheme, generous annual leave, flexible working arrangements, parental leave, training opportunities, a colleague referral program, and more.

Our Vision:

At JCT600, our ambition extends beyond being the largest; we aim to be the best. With over 75 years of expertise, we are dedicated to delivering outstanding customer experiences and supporting our colleagues in achieving their full potential. We prioritize diversity and inclusion, striving to foster a supportive and inclusive workplace for everyone.