Afternoon Receptionist Host

3 weeks ago

York, United Kingdom JCT600 Full time

**Afternoon Receptionist Host**

**Job summary**:
As a Receptionist Host you will welcome every customer to our Volkswagen dealership in York, establishing their needs before directing them to the most appropriate member of staff, ensuring that all customers are well attended to at the Dealership and assisting them where appropriate. You will be committed to providing excellent customer service in line with the company’s high standards and carry out professional work with enthusiasm and energy

It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your training and development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive

This is a part-time role Monday PM, Tuesday PM, Thursday PM & Friday PM.

**Key Responsibilities will include**:

- Ensuring all visitors consistently receive a professional and courteous welcome.
- Care for and provide refreshments to customers and visitors who are waiting for another member of the team.
- Assist as necessary to maximise the customers’ comfort while they are on site.
- Ensure cleanliness and tidiness of customer facing and other areas to ensure the desired image of the dealership is maintained.
- Maintain a basic knowledge of the products and services in order to answer basic sales and service enquiries from the customer

**Qualifications**:

- Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
- The ability to quickly build rapport with, and inspire confidence in customers.
- A customer centric approach, always striving to deliver service above customer expectations.
- An impeccable standard of personal presentation.
- A passionate, enthusiastic, proactive, professional approach

JCT600 has developed a number of training courses to improve your skills. We will ensure that throughout your career you have the opportunity to enhance these through continuous internal and external training programs

**Why join JCT600 and what is in it for you?**

As part of our ambition to be best place to work, we offer:

- Market aligned salary.
- 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays.
- Flexible and hybrid working policies.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes.
- Colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates (This includes family and friends)
- Long service reward and Loyalty incentives.

Read more about our Employee Benefits - JCT600

**Our Ambition**:
At JCT600 we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagueswe're proud to be trusted with our team's careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it's crucial that everyone knows what's expected and is trusted to deliver it, we believe everyone's voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home.

Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that's always changing, we're always pushing ourselves to be better and celebrate each person's journey along the way.
When you join JCT600, you don’t just join a business, you become part of the JCT600 family - you’re always a name, never a number.

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